Manage IT NY Hempstead - MSP Reviews, Trust Score & AI Analysis

Manage IT NY operates as a Security-First MSP with notable strengths in Fast response times, Helpful support team, Security-focused operations, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
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⭐ 5 (6 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Manage IT NY

81
Trust Score
5
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Hempstead, New York

Manage IT NY Quotes?

Operational Assessment summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Technical execution concerns
Security-focused operations
steve

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, a security focus. Some reviewers raised concerns about technical execution concerns.

Customer Review Highlights

Serge K

We have used Manage It NY for our managed IT services for several years and found them to be very responsive to our issues and requests. They provide a reliable professional service....

Yaron Pinson

Manage IT NY has been providing Universal Supplies Associates (a manufacturer/wholesaler of Ornamental Wrought Iron and Abrasive products) with excellent IT and Security services for nearly a decade. They are a trusted source to keep all our systems and equipment secure and operational. We highly recommend them!...

Jordan Gewitz

My business was in desperate need of an upgrade. Our phone system & network had been cobbled together and just weren't cutting it anymore. Steve came in, upgraded our network, setup a new phone system, installed cameras thru-out... but most …...

Benzion Frankel

Persisted until the issue was resolved. Very helpful and worked on long term solutions. Extremely accessible and attentive....

Lenny Bottiglieri

We were having unresolved computer and printer issues in our business. We contacted Steve at Manage IT NY. Steve was at our office within the the hour and promptly fixed all of our technical issues. He is very knowledgeable in his field and …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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