Microtech IT & Cybersecurity Services in Hollywood: 5.0-Star MSP Reviews & Trust Score

Microtech IT & Cybersecurity Services is a Balanced MSP based in Hollywood. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (37 reviews) AI Trust Score: 87/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Microtech IT & Cybersecurity Services

87
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Hollywood, Florida

Microtech IT & Cybersecurity Services Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Security-focused operations
greg
microtech
always

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, a security focus.

Customer Review Highlights

Amanda Powell

Greg is super helpful and knowledgeable. I highly recommend Micro-tech for of your IT needs. Thanks for all your help and patience, Greg!...

Irma Alonso

Greg is the best ! He was super patient with me and very clear and informative on what I needed to do to solve the issues I was having. Highly recommended...

ADA Premium Esthetic Dentistry

Our company has been with Microtech for over 25 years, and their expertise and quick response has always been outstanding. They recently did a full technology and security review to make sure everything was up to date and secure, and the …...

Juan Castro

Brian and the Microtech team are invaluable to the success of our business. They are always ready to address any IT issues. We highly recommend them!...

Karen Kennedy

I urge you to sign up with Greg Pembe of Microtech Computer Services. He and his employees are all friendly, quick to respond and very knowledgeable! They ALWAYS find the problem quickly! They respond when you email or send a new ticket. We …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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