Midwest PROTECH, LLC

Absolute life-savers. Midwest PROTECH embodies quality, responsiveness, and professionalism. More to the point - they CARE. We've been working with them for several years through several major projects including replacing our corporate …

Great people, who actually care about their customers. I have had my work computer serviced, two laptops rebuilt (each had failed 1 year after purchase from big box store). They even ran a scan on my desktop computer while I waited. 10 …

I brought a Surface here because I had concerns about the monitor separating from the screen and potentially cracking the screen due to the battery overheating. Before I brough it to this place of business the computer was working fine …

The most ethical and professional business I have done business with. They repaired my computer and was able to save all of my information. I highly recommend Midwest Protech.

Friendly staff, locally owned.

Quality, Professionalism

Are you able to fix my hdmi port on my Xbox series X

Everything went just like they said it would, time wise and support Mya was the one that worked with us she went out of her way to keep us posted and informed of how things was going. Really pleasant to work with …

Response from the owner

Contacted Midwest Protech regarding a new computer w/Windows 11. Response was quick, I was provided with several choices as well as the option to select any computer of my choice and they would order it in for me. Since I'm not exactly the …

Great place to have your computer checked if malfunctioning. Reasonable prices

They are fixing my very broke computer. Have helped me several times.

I've called and emailed a few times about trying to get someone to call me back about about how to get into the security system that they installed at my company. I got a new phone and the username and password did not transfer over. No call back.

Lady that answers the phone is very rude
No patience at all
She should not be picking up the phone

Price was a little higher than quoted, but work was well done. Only real downside was the shop had an overwhelming smell of chemical air freshener. It was awful. Had to keep stepping outside to get away from the stench

Best customer service I have seen. They were extraordinarily helpful to my grandmother and I on several occasions.

Matt is clear, concise, and very professional!

I have been a customer of Midwest Protech for about 15 years now. I have bought PC's from them in the past but I don't believe they sell them anymore. I buy the protection plan from them and I have Plan # 1 Basic. They call this their basic …

They keep you on hold for to long. I was told over a year ago that I was going to get a new key board ( I am still waiting) for that used computer that they sold me and charged me way to much for. Hell, they charge you for just walking in the door.

Response from the owner

Very knowledgeable. Very helpful and responsive.

They've been a great solution for our Business

Response from the owner

Rodney worked with me via the telephone. He was very nice and quite patient with me. He also tried every possible way to fix my problem and saved me money where he could. He was extremely honest and trustworthy which feels rare these …

Fantastic people and excellent technical services. I was impressed

Very friendly staff and felt very comfortable doing what needed to be done to protect my safety of hackers. I love that they're locally owned and they will always get my business

Were able to do what I thought was impossible. You kept my brother from having a coronary over lost data. They were willing to explain each step of their process. Highly recommend

Response from the owner

We own a small Technical Contracting company - We use MP for all our computer needs - They have always been very responsive. Rodney & their customer service is the best . As a small business owner it is so nice to have a service company …