MPN in New York: 5.0-Star MSP Reviews & Trust Score

MPN (My Personal Network) is a Established, High-Volume MSP based in New York, holding a 5.0/5 rating across 76 reviews. Customers most often mention Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 5 (76 reviews) AI Trust Score: 95/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for MPN

95
Trust Score
25
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

New York, New York

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Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

networking
people
connexx
business
what

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Ashley Bandemer

MPN has completely changed the way I look at networking. It's not just about meeting new people or growing your business—it's about starting with yourself first. …...

Amie Sponza

What Chris Cianciulli has created in MPN is truly the best networking platform out there. The members are authentic and have the time to ask and answer questions in small group meetups in under an hour. There is a clear process to follow …...

Rhonda P

MPN is exactly what I needed when I was not even looking. A friend recommended it to me. I attended. I was blown away. I thought I could do it all myself, but the support and true, meaningful relationships that have developed through my …...

John Scott

Chris has been an inspiring help for me. His wisdom, experience and skill as a mentor have had a big impact on me and had a dramatic effect on my business. I highly recommend his program....

Amy Tsai

MPN has completely transformed my networking experience! It makes it so easy to keep track of each person I meet during networking calls, ensuring I can build meaningful connections. The platform is incredibly user-friendly and helps me stay organized and intentional with my relationships. Highly recommend!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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