Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60%
😐 Neutral: 0%
😠 Negative: 40%
Portland, Maine
Necessary Technology Computer & Device Repair Quotes?Based on 25 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention professionalism, strong communication, personalized service.
Absolute nightmare experience. It took many calls to get someone to pick up the phone and follow through on picking up my daughter’s gaming laptop. They finally picked it up 4/30. Since then, I’ve had to harass and nag to get any updates …...
They’ve had my husband computer since July 2025. Called and left numerous messages. Finally got through one time but it was very hard to hear them. They said they would call me on the following Monday. Never received a call back. Do not use this company....
They sent a hard drive for repair for me over a year ago. I have tried calling and emailing and can not get a status update from them. They have been great in the past so I do not know what happened....
Avoid this business at all costs! I left a computer with a broken keyboard with them in August 2025. They said it would require ordering a part from China, so I expected a long repair process. I also expect the basic professionalism of …...
It took 3 days to get someone to pick up a phone. When they did we scheduled pickup for my pc for a Monday morning. That morning came and went, but throughout the day a white, unmarked van kept slowly driving up and down my road. Maybe I'm …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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