Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60.00%
😐 Neutral: 0.00%
😠 Negative: 40.00%
Los Angeles, California
NetFortris Quotes?Based on 5 reviews averaging 3.4 stars, overall feedback is mixed. Some reviewers raised concerns about professionalism concerns.
Have used a few different voip solutions in my career. The ease of use to setup group calls and manage contacts (current status and priority) has been great. Haven’t had to use the call center analytics myself, but thought the amount of …...
Very competitively priced for circuits, consolidated billing (all locations), 1 "throat to choke" for service. Fonality VoIP has the best phone use interface, super easy to use, nice mobile app so you can call from and office line when travelling. Free Polycom Phones promo (currently). Highly recommended....
Our company was looking for a new VOIP phone system to replace our old MITEL system. We looked at everyone, did demos, received pricing and really looked for the best possible solution. We choose Netfortris and it was the best decision we …...
Phones don't work. Maybe battery is dead in both handhelds. Anyway, I've been trying to get a hold of tech support, have left several messages that I want to cancel and no reply. I am very disappointed in the service, quality and function …...
We had a terrible experience with this company and they were very unprofessional in how they handled our account. After finding out that their system wasn't compatible with our chromebooks (this is after being assured by them that it would …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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