Network Solutions New York - MSP Reviews, Trust Score & AI Analysis
Operational Scorecard
Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
✨ AI Insights for Network Solutions
Trust Score
Analyzed Reviews
😊 Positive: 0%
😐 Neutral: 0%
😠 Negative: 100%
New York, New York
Network Solutions Quotes?Operational Assessment summary
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Most Common Customer Feedback Themes
AI Review Intelligence Summary
Customers overwhelmingly report extremely negative experiences with Network Solutions, citing frequent website downtime, slow loading speeds, and poor customer service. Many accuse the company of unauthorized charges, aggressive upselling, and deceptive billing practices. Technical support is described as unhelpful, with long wait times and refusal to assist unless additional fees are paid. Users also mention issues like spam, lack of communication, and even security concerns such as viruses on servers. Overall, customers express deep frustration and distrust, warning others to avoid the company.
Customer Review Highlights
Wish I would have seen these reviews before I got involved with network solutions. Multiple times my sites go down, slow load times and terrible customer service. Always trying to nickel and dime you for services. Give you unsolicited free …...
Lowest quality. They will put you on auto renew without permission so you get billed. I get spam from them and there is no way to stop it. Very poor customer support....
STAY AWAY! Virus in their server and our website has been down for a WEEK! Multiple hours on the phone to troubleshoot only to be told you need to purchase x,y,and z in order for us to get your site back up and running. We've been charged …...
Without a doubt the worst customer service. When I try to log into my account and I need to reset the password I am told, "There will be a onetime support charge of $59.95." I asked the tech if he was kidding - he said no... In the end I …...
How is the phone number listed the fax number and no one answers the phone...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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