Nursa (Murray) - 3.5/5 Rated MSP Reviews & Services

Nursa is a Established, High-Volume MSP based in Murray, holding a 3.5/5 rating across 222 reviews. Some reviews also note Slow response times. Best suited for 100+ employees (mid-size to enterprise) organizations seeking reactive IT support.
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⭐ 3.5 (222 reviews) AI Trust Score: 50/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
55/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Reactive
Strongest Area Communication Quality
Operational Profile Established, High-Volume MSP

✨ AI Insights for Nursa

50
Trust Score
5
Analyzed Reviews

😊 Positive: 40.00%

😐 Neutral: 0.00%

😠 Negative: 60.00%

🌐 Visit Website

Murray, Utah

Nursa Quotes?

Operational Overview summary

Operational Scoring

55
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

Slow response times
shifts
able
most
much

AI Review Intelligence Summary

Based on 5 reviews averaging 2.4 stars, overall feedback is below-average. Some reviewers raised concerns about unresponsive support.

Customer Review Highlights

LaTasha Goodson Pressley

I enjoy the app very much! I can always reach support when I have an issue & my account in up-to-date with my schedule & payment info. I enjoy the ease of being able to request and cancel a shift (if necessary). My only concern is how the app becomes unresponsive at times....

Dustin Cooper

I manage a skilled nursing facility and my experience with Nursa has been extremely disappointing. They should get 0 stars. …...

Cassie Cass

I have worked through Nursa since 2021. I had two shifts at a facility this past weekend (June 13/14, 2026). I got a message on June 15 stating I didn’t do all of my charting and I need to go back. So my account is now frozen. Not once in …...

Anisia Lissow

First APP for 1099 nurse shifts I feel most supported by. In comparison to the popular & most used in my area of California, they are quickest to respond with fair, appropriate & timely resolve. Finally! The respect is felt & very much appreciated especially for the dedicated hard work that goes into each unique shift ❤️??‍⚕️ …...

Shawn Marie Rose

I have not been able to pick up any shifts with this app even though I've tried repeatedly. They validated my license so I was able to begin picking up shifts. I picked up three shifts and then for some reason they couldn't validate my …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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