o1 Communications in Rancho Cordova: 1.3-Star MSP Reviews & Trust Score

o1 Communications is a Balanced MSP based in Rancho Cordova, holding a 1.3/5 rating across 42 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 1.3 (42 reviews) AI Trust Score: 36/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for o1 Communications

36
Trust Score
5
Analyzed Reviews

😊 Positive: 0.00%

😐 Neutral: 0.00%

😠 Negative: 100.00%

Rancho Cordova, California

o1 Communications Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

numbers
call
calls
number
phone

AI Review Intelligence Summary

Based on 5 reviews averaging 1.0 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Baudelio Felix

O1 communications are providers of voip numbers that keep their consumers private. Not noticing that their consumers are abusing their communications services to call other numbers by hiding their identity not being discover there for making them seem like scammers....

Damal Kim

Used to get calls from their numbers, as well as Onvoy, another number spoofing company but since setting my phone to silence unknown numbers they’ve dropped. Very tired of companies like yours allowing scammers to use you in order to spoof their numbers....

Followmeitwill Beallright

now that i have your address, and i have requested numerous times not to call my number And i am on the national do not call registery And i have an extensive list of your spam calls day and night, i can finally file court cases ..i believe it is 1500 dollars per incident. still though seriously stop calling my phone! just stop...

Maria Sandieson

I received my new phone number and have registered it on the do not call list and i still get these calls. If i block their number they just call with a new one.I finally gave up tonight and answered the phone. i gave them hell and hung up. …...

Drew W

I am receiving repeated scam/sales calls from numbers which trace back to this company. My number is on the FTC's do not call list, and therefore these sales calls are illegal. This company is likely knowingly enabling criminals to harass you over the phone. Do not to business with them....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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