Verb Technology Company MSP Review: Ratings, Trust Score & Services in Newport Beach

Verb Technology Company, Inc. DBA MARKET.live is a Balanced MSP based in Newport Beach, holding a 4.9/5 rating across 15 reviews. Customers most often mention Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.9 (15 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Verb Technology Company

83
Trust Score
6
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

Newport Beach, California

Verb Technology Company Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

tech
excellent
customer
game
changing

AI Review Intelligence Summary

Based on 6 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

christi logan

Excellent Leadership ~ CEO Rory Cutaia. Growth strategy ~ disruptive technology. The team is energetic, creative and enthusiastic....

Derrick Stiles

Have a new product called tagg..cool stuff...

Dylan

Excellent staff & tend to all concerns promptly. Thanks Team Verb!...

Joe Owens

Always friendly customer support. Their interactive video TaggCRM is the Most game changing augmented sales software on the market today....

Raymond Irvine

Wow! This is Pro-level tech that an old guy can figure out and its CHEAP!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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