Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 64%
😐 Neutral: 0%
😠 Negative: 36%
Mountain View, California
Ooma Quotes?Based on 25 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention a security focus.
I bought this as a home phone alternative to getting my daughter a smart phone. Device simply does not work and their customer service is torture. They had me buying multiple phones to try and spending hours cycling the power - unwilling to …...
Ooma seems like a project by some high school students. Some parts work well some parts don't work at all. They really don't know what they're doing but an A for effort for high school students. In the real world of trying to run a business, the company is garbage. Find another provider....
1 Star - Worst Phone Service Experience Ever Ooma has been an absolute disaster for my business. The calls were constantly …...
They have some good features, but it doesn't matter when their phone system will not function. We found that we were not getting text messages from our customers. Ooma acted as though they couldn't care less and said they would get back to …...
? RED FLAG WARNING: Deceptive Billing and Misleading Sales Practices by Ooma Business Phone System …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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