Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 65.38%
😐 Neutral: 0.00%
😠 Negative: 34.62%
Mountain View, California
Ooma Quotes?Based on 26 reviews averaging 3.5 stars, overall feedback is mixed. Customers most often mention a security focus.
I bought this as a home phone alternative to getting my daughter a smart phone. Device simply does not work and their customer service is torture. They had me buying multiple phones to try and spending hours cycling the power - unwilling to …...
Ooma seems like a project by some high school students. Some parts work well some parts don't work at all. They really don't know what they're doing but an A for effort for high school students. In the real world of trying to run a business, the company is garbage. Find another provider....
Avoid like the plague - Don't give Ooma Office your credit card information It was a huge mistake to recommend Ooma because it seemed like a good fit for …...
I just found out my neighbors deli doesn’t have working lines. I also have Ooma, it’s scary to know you’re willing to make fun of your customers instead of helping them. I’ve had Ooma one year whats going to happen if I have the same …...
Have Ooma for home telephone service. aAtfirst it was very good but it has been getting increasingly worse and worse over the past year. Oftentimes I will dial a number and nothing happens so I hang up, wait a few seconds and pick up again …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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