Outsource Solutions Group - Naperville Managed IT Services Company

My experience with OSG on hardware installation and service calls has been nothing short of professional, courteous and efficient. They are able to dummy down the problems so I can understand what to do or not do again.

2 years ago

2 years ago

Brian and Meghan are awesome! OSG is fantastic! Their service and support is great!!

Our companies have worked with OSG for 10+ years and have always had excellent service. We are a small company and partnering with OGS has allowed us to have a world class IT environment and support. …

They provide dependable and well-structured managed IT services. The group makes sure that our computers and network are constantly running at maximum efficiency and communicates effectively.

Edited 2 years ago

Outsource has been our IT consultants for the past 3yrs. They have really helped our company get reliable security and portable access which allows our workflow to be consistent in the office or out in the field. The support team is …

Excellent service! Jacob was a huge help!!!

As a librarian and library director, I have worked with multiple IT companies. OSG is the first I can recommend without reservation. We are in the fourth year of managed IT services with OSG, and they are highly professional, knowledgeable and responsive.

7 years ago

a month ago

OWNER WHO CARES

I have been a loyal customer of Outsource for several years. The owner of the …

This company provides excellent service every time. We have used OSG for tech support for some years now, with great satisfaction. Rick, our contact person, is just wonderful, as are all the folks there. They saved us from a potential …

Good company but not fast enough for my workstyle it stressed me out to the point I had to turn in my equipment sadly.

One of the Best IT Managed Service providers in Chicago !!!

We've been using OSG for years and they are hands down the most responsive and knowledgeable of any external IT service I've used in my career. …

Outstanding support, excellent follow up skills and great customer service.

OSG has been serving our IT needs at the Library and exceed all expectations. Communication is excellent and they are subject matter experts. OSG provides a great piece of mind when IT support is needed.

We’ve had an excellent experience working with OSG. Their team is responsive, knowledgeable, and proactive, and they consistently provide clear communication and practical solutions. They’ve been a great partner in supporting our technology …

Response from the owner

Very nice and helpful people

OSG has been an outstanding partner for Vista Apex and subsidiaries. Excellent customer service and guidance on all IT issues. Multi location environment handled with strong cyber security and user support. Highly recommend OSG.

We have been using OSG for well over 10 years. Their service is excellent as well as their support staff. Highly Recommend.

Our public library has been with OSG for 3+ years. As the IT liaison, I couldn't be more pleased. Brian Bruns, our account manager, and his team have been very solicitous and responsive. They successfully saw us through several large IT projects and I am supremely confident in their ability to see us through more. Highly recommended.

Stay away, overpriced and under qualified.

Our company contracted with OSG in September for 5 user IT support. During the …

12 years ago

Prompt service and dedicated employees. I have used them for many years for our IT needs

a year ago

Our organization has had an outstanding experience with OSG. Their proactive approach, deep technical expertise, and dedication to providing top notch engineers have been invaluable. Communication is seamless, and their responsiveness is …

Best IT company! Very knowledgeable staff! Good prices! Great service!

OSG has taken our small business to the next level. They provide thoughtful feedback on elements to improve business while providing the essential tech support needed in this evolving industry. OSG makes us feel up to date on everything …

9 years ago

Best IT provider around.

We've been working with OSG for a few years and they have been consistently offering excellent IT and customer support. As a small, remote, nonprofit with a lot of cybersecurity concerns they have made us feel confident and comfortable with …

7 years ago

My agency has been working with OSG for several months and we've been pleased with ticket response, attentiveness to ongoing maintenance, and suggestions for improvement to our infrastructure. Everyone on the team has been knowledgeable and courteous.

OSG has been a great partner during a network rebuild and has provided attentive support afterward.

7 years ago

My organization utilizes the services of several external vendors, and OSG is among the best. Our account manager, Brian, has taken the time to understand our organization and only recommends IT services and solutions that work within the …

OSG has allowed me to save on in-house staffing by only needing junior level in-house IT staff. The cost savings from having them provide higher level service has been substantial over the years. Their Hassle Free service is almost truly that. Just takes a phone call.

We’ve worked with Outsource Solutions Group since late 2021/early 2022, and they have been nothing short of phenomenal. They’ve guided us through a full Microsoft 365 migration, replacement of outdated servers, ongoing managed services, …

Outsource Solutions has been a wonderful company to work with over the years. Looking forward to our continued relationship together for the years to come. Seamus Daley / Cynamic Chemical

They're always there to help when you need them!!

We have hybrid IT setup with in-house staff and managed services from OSG. They were the only vendors who did not want to replace our stack with theirs. They worked to understand where we were and wanted to be. Their quarterly review is top …

OSG has provided Bourbonnais Public Library with a solid and reliable IT solution. Our sales representative, Bryan J, has advocated for us and genuinely cares about the success of our library and our technology. When we submit a help …

3 years ago

If you’re looking for someone to support your IT infrastructure, desktop, and security needs, I highly recommend OSG. We have been working with OSG for over 5 years and they consistently go above and beyond to meet our IT needs. …

Edited 7 years ago

OSG has a top notch staff! They are very responsive and knowledgeable. I like that they have technician on staff that are highly experienced in all areas of Managed IT Support. We highly recommend OSG as a managed service provider.