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PhishingBox Reviews, Services & Trust Score

PhishingBox operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 5 (2 reviews) AI Trust Score: 44/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for PhishingBox

44
Trust Score
2
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Lexington, Kentucky

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MSP Intelligence Profile

PhishingBox operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Long-term reliability
Continuous product improvement
Effective email phishing tool
Proactive customer support
Strategic feature usage guidance
Integration with MSP toolsets
User satisfaction
High recommendation

AI Review Intelligence Summary

PhishingBox is highly regarded by long-term users for its continuous evolution and effectiveness as a leading email phishing tool. Customers appreciate the proactive and friendly support team, who provide valuable strategic guidance on utilizing features. Early adopters value its consistent development and integration into their MSP toolsets, highlighting its reliability and ongoing improvements. Overall, PhishingBox is recommended for its robust functionality, excellent customer service, and commitment to product enhancement.

Customer Review Highlights

Bill Rains ⭐ 5/5

I have been working with PhishingBox for years now. It has evolved into the best in its class. I recently asked to discuss a strategy on how best to use certain features of the email phishing tool. I was pleasantly received by the …...

Eric Bucher ⭐ 5/5

We were an early adopter to PhishingBox and it's a valuable tool in our MSP toolbox that we've been using for years. I love to see the constant development and improvement to the product. The support is quick and friendly. Highly recommend....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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