Reboot Computers (Salem) - 4.2/5 Rated MSP Reviews & Services

Reboot Computers is a Established, High-Volume MSP based in Salem, holding a 4.2/5 rating across 352 reviews. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
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⭐ 4.2 (355 reviews) AI Trust Score: 67/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Reboot Computers

67
Trust Score
7
Analyzed Reviews

😊 Positive: 71.43%

😐 Neutral: 0.00%

😠 Negative: 28.57%

🌐 Visit Website

Salem, Oregon

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Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

took
recommend
console
price
else

AI Review Intelligence Summary

Based on 7 reviews averaging 3.9 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Kenneth McAllister

I took in my PS5 Pro with no video showing & just by looking at the hdmi port he knew that was the issue. Pricing was $50 cheaper than anyone else & it only took him a couple hrs to fix. I recommend Reboot Computers for any fix for his knowledge & work....

Chris Bruno

This is a very friendly, knowledgeable shop for electronic repairs. I definitely recommend them, I needed game console repairs done and the price was very affordable. My console was repaired and picked up the same day I took it in. It is working great thank you reboot computers!...

Jeremiah Murphy

Cannot recommend enough places amazing fixed my console for a fraction of the price from anywhere else had it back within a day! Again cannot recommend enough for anything needing fixed electronic wise guys are amazing they know what they're doing very knowledgeable and customer orientated!!!! 10 outta 10!!...

Onyx Plays

Took my laptop in, because the screen had a dim spot. Was told replacing the screen should fix it and paid the quoted price, got it back after the weekend, and it was better, but still there. Took it back and they did a full diagnostic on …...

Woody Guacamole

Are you having TurboTax problems this year? This is the computer store that does an incredible job. They transferred my data from my old computer to my new one with Windows 11. With critical data and everything else on my computer I feel …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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