Reboot Computers Salem - MSP Reviews, Trust Score & AI Analysis

Reboot Computers operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 100+ employees (mid-size to enterprise) organizations seeking Standard IT support.
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⭐ 4.2 (350 reviews) AI Trust Score: 60/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Reboot Computers

60
Trust Score
5
Analyzed Reviews

😊 Positive: 60%

😐 Neutral: 0%

😠 Negative: 40%

🌐 Visit Website

Salem, Oregon

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Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

took
recommend
console
price
back

AI Review Intelligence Summary

Based on 5 reviews averaging 3.4 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Chris Bruno

This is a very friendly, knowledgeable shop for electronic repairs. I definitely recommend them, I needed game console repairs done and the price was very affordable. My console was repaired and picked up the same day I took it in. It is working great thank you reboot computers!...

Jeremiah Murphy

Cannot recommend enough places amazing fixed my console for a fraction of the price from anywhere else had it back within a day! Again cannot recommend enough for anything needing fixed electronic wise guys are amazing they know what they're doing very knowledgeable and customer orientated!!!! 10 outta 10!!...

Onyx Plays

Took my laptop in, because the screen had a dim spot. Was told replacing the screen should fix it and paid the quoted price, got it back after the weekend, and it was better, but still there. Took it back and they did a full diagnostic on …...

zack

We brought our PS5 in because it was unable to start up. We paid for a diagnosing fee and they told us the motherboard was fried. I took it to another place and they said that there was just an error code on the PS5 that they just had to …...

Sam F

Repair quality rapidly declining - Beware Took my phone in for some part replacements among which was a battery. A used battery was probably put in as battery life was significantly worse after the …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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