ServiceMaster of Aurora

We are thankful we called ServiceMaster after a house fire this summer. We immediately felt confident in their expertise based on their easy-to-understand explanation of the entire process upfront. They promptly worked with our insurance, …

I have used ServiceMaster for years and have been very satisfied with the way my carpets have been cleaned - very little spot return and no soap residue on carpets. Marco was friendly and professional. He did a great job dealing with pet stains in one of the bedrooms. I will continue to use ServiceMaster.

We live in an older brick house with an unfinished basement; ServiceMaster has left us with a, retro, light and charcoal gray on bricks, plywood, floors, and frames. We now have a small art studio, steam cleaned open ceilings, heavy …

Gabriel did a great job with the carpets! We've used the company before and we've always been pleased.

I had ServiceMaster out to clean my carpets. They did an excellent job and my carpet looks like new. I would recommend them for your carpet cleaning needs and their prices are very reasonable! I have used them several times now in the last …

a year ago

They did an amazing job doing a deep cleaning for a house sale. The oven I didn’t think they would be able to get off the caked off grease. The oven looked brand new. Dave and his team are incredible. Recommend them so much!

I had Service Master come in and do a final cleanup of a family residence to get it ready to be put on the market for sale. They did a very nice job and the house looks great! Would certainly use them again!

I have had Service Master of Aurora provide services several times, both at my home and at two rental properties. I have had very good, timely service each time. I will continue to use their services.

Servicemaster of Aurora came to our home and in very short order dried out the basement, did the flood cut and clean up in a manner that was efficient and skillful. The staff were courteous and respectful. I could not recommend service master with greater enthusiasm! Thank you for helping us recover From the flood! David Plourdé

3 years ago

We were very impressed with the rapid response to our phone call. It was a reassurance that someone cared about our issue. Dave was extraordinarily, thorough through the estimation process. He took his time explaining details. Because of the swift & kind service we highly recommend service master of Aurora!

We had a bio-hazard cleanup and Randy did an amazing job. He was very thorough and made sure not to damage or leave any stains. I would highly recommend ServiceMaster for any cleanup project.

Service master was super helpful in helping us get ready to list and sell our house. Thank you!

Fantastic service, fantastic people! Cannot recommend more highly. On time, courteous, careful of my furniture and walls as they carried out my rug, and when they brought it back. The rug looked great. Didn't take long to get the rug back. …

We were very pleased with the representative that serviced our home. He did a fantastic job cleaning the carpeting on two levels and the stairs. He did an excellent job and gave us lots of hints to preserce the integrity of the carpet. He …

Great job. The guys were very nice and detailed very friendly and polite. They worked fast and accurate. Will definitely hire them again.

Victoria provided an excellent, detailed, deep cleaning of a property that is newly rented.
I have hired ServiceMaster many times over the past 2 years. …

Amazing service all the way around. Gabriel was my technician and he came in with a smile and was incredibly professional and friendly. He worked his butt off… like beyond any of my expectations. He was upfront and honest about what he …

They were very fast and stayed in communication with me throughout the process

Responsiveness, Quality, Professionalism, Val…

Servicemaster of Aurora has been our go to for carpet cleaning for over 7 years. Josh is our original contact and has always provided great service. The technicians sent each time have always been professional and care about our needs and …

Cleaning and installation of some Batting insulation.

I had a fire in my kitchen, and my homeowner’s insurance has been less than helpful. ServiceMaster, however has been accommodating beyond belief. I am handicapped, and they have gone out of their way to assist me and work around my …

LOCK UP YOUR ALCOHOL!!!! These people came in my house, broke things they tried to clean,. Multiple figurines were damaged, a chandelier was spun til it dropped and shorted the wiring out! On top of that we had vodka go missing (not the …

Late for an appointment and did not reach out to contact until after scheduled time

Service Master helped us clear away decades of stain and dirt from our kitchen cabinets! The crew was knowledgeable, hard working, and so pleasant. We are so grateful!

My wife and I had our carpets cleaned by Serve and Restore (ServiceMaster of Aurora). I highly recommend them for routine cleaning or disaster restoration, as the team was prompt, professional, and did a fantastic job making our carpets look brand new!

Alex & Gabe did a great job cleaning out/sanitizing our crawl space under our back deck. They were efficient & the quote was more than reasonable. Thanks so much

We had our living and family room cleaned and the tech, Gabe, did a great job making sure we were happy. He was on time, polite and worked extra on a particularly dirty area. We will certainly contact them again when we need service in the future.

This carpet cleaning work was done excellently. They kept me informed about when they were coming, arrived on time, and did the work with great professionalism. What more can you ask?

The space was left uninhabitable by a tenant in distress, heavy odor and grime...it was shocking what this team was able to do in a short time.

Great service. They were proficient and polite. I would use this company again.

Carpet Cleaning services were excellent.

Dave Clark and his team a great job for cleaning a basement and then giving ideas on how to make my basement look great. I took their advice and the basement looks great. Also, Dave put me in touch with other contractors who were just as …

Very thorough, knowledgeable and efficient technicians did a fantastic job on my carpet and cellular blinds!

Wonderful job. I had several area rugs cleaned and the job was outstanding. The crew that picked them up and delivered them couldn't have been nicer. Very professional and timely. I will definitely use them again and will recommend their services to friends and family.

I cannot say enough GREAT things about the ServiceMaster team of FIVE very diligent, thorough, and pleasant team members that came into my home POST floor refinishing and removed dust throughout the entire house in addition to major duct …

The whole team at ServiceMaster was wonderful. From the people scheduling the visit to the awesome people cleaning up our flooded basement: everyone was so professional, kind, and hard-working. Service was prompt. Every one of the people we …

Dave and his team were absolutely fabulous to work with. From my initial call to ServiceMaster, Dave got right on getting me an estimate for carpet and floor tile cleaning our church and preschool rooms. The quote was very competitive …

I would recommend ServiceMaster of Aurora in your time of need !!! Another non ServiceMaster company did the initial tarping of the roof of my house after a major fire. They would not tarp the major damaged part of the house. It was beyond …

Edith did a great job. She was thorough & answered all of my questions .

Dave Clark and crew did a fantastic job of cleaning on a building we purchased. We were working with a short time frame to get completed and from the start with the quote, to the finish, everything was completed in time to keep us on …

This crew worked efficiently and effectively. I would recommend them without reservation

Jeremy is very professional and a pleasure to work with. I highly recommend this company if you are looking for prompt and efficient service.

This company did an excellent job drying up my unit after a flood. They were very friendly knowledgeable and accommodating. They came in tore my place apart took out all the damaged articles and were very efficient. Thank you.

I called ServiceMaster in North Aurora to give me an estimate on doing restoration in my crawl
space. …

We had some work done in our house and needed a cleanup crew bad. Dust was everywhere. The team from ServiceMaster arrived on-time, incredibly professional and did a fantastic job. They were very thorough and cleaned everything top to …

a year ago

Great work. Fast and efficient.

They did a wonderful job. Very professional. I was able to schedule quickly and they went above and beyond to make sure we were happy.

The service was prompt, thorough and I especially appreciated that my area rugs were taken to be cleaned. They were put down properly when returned. They cleaned my stairs quickly and effectively

Responsiveness, Punctuality, Quality, Professionalism…

I have used service master for years and they always do a great job. I have a dog that sometimes has an accident and service master comes right out and does a terrific job.

I would highly recommend ServiceMaster of Aurora. We had a tricky situation; arranging the cleaning of a condo from 2,000 miles away while the owner was in the hospital, during COVID. David took the time to do an onsite estimate complete …

Service Master cleaned our carpets beautifully! We had a couple of spots that I pointed out before the cleaning. I knew what they were and they spot treated them and then cleaned the rugs. …

ServiceMaster came out very promptly and did a great job in removing parts of our water damaged walls and wood floor. The team was very competent and routinely checked in to see how the drying process was proceeding. …

We had ServiceMaster come in before our family Christmas party. We have sensitive people in our family so it MATTERED that we use our usual ServiceMaster person, Gabe. He and another associate were keenly aware of the need to deep clean our …

Dave Clark and his team went above and beyond and quite possibly saved our carpets after part of our basement got significant water. Great communication and extremely pleasant to work with. Highly recommend!

I hired ServiceMaster to clean an area rug, stairs (carpet) and furniture. The guy who arrived set off every carbon monoxide detector in my home for over 2 hours. I had to vacate my own home and both my children were home as well. I had a …

Highly recommend!
The difference is incredible - the work David’s team from ServiceMaster did under very challenging circumstances - trying to face time with homeowner to make …

Responsiveness, Punctuality, Quality, Professionalism…

Polite and very professional.

I had a great experience with Marco and Victoria. Myself and my bestie helped a lot to make sure they were able to accomplish everything in the time allotted. We weren’t able to put things back but it worked out. I wish it was a little cheaper but I still give them a decent rating.

We had a basement flood, requiring quite a bit of drying, drywall tear down, etc. This company was recommended by our insurance, so we had them come out for our self-pay work. The work was done well, with some minor, minor blips. (Nothing …

David and his team did an outstanding job doing a deep clean on a property I listed for an out-of-state seller. They completed the work in a very timely manner, communication was excellent and the property was spotless after the work was done. I will continue to work with David in the future. Excellent customer service!!!!

Carpet and upholstery cleaning. Marco and his teammate arrived on time and did a great job cleaning a piece of furniture and our carpeting. Very courteous and professional.