Skinner Technology Group MSP Review: Ratings, Trust Score & Services in Southaven

Skinner Technology Group is a Security-First MSP based in Southaven, holding a 5.0/5 rating across 6 reviews. Customers most often mention Helpful support team, Security-focused operations, Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (6 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Skinner Technology Group

81
Trust Score
6
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Southaven, Mississippi

Skinner Technology Group Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Security-focused operations
recommend
know
mike

AI Review Intelligence Summary

Based on 6 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, a security focus.

Customer Review Highlights

Brad Bernero

Mike was very helpful and extremely knowledgeable! I will be back to their Hernando location. Love supporting local businesses!...

John Turner

A great business to deal with. The owner is very friendly and knowledgeable. I would absolutely recommend to anyone!...

Heather Strickland

If you know me, you know I don't recommend just anyone. That said, I recommend Skinner Technology Group to literally everyone I know who needs this service!...

Diane Ken Sullivan

Mike Skinner is consummate professional. Timely response, thorough analysis of problem and patient application of security measures. Highly recommended....

Eunjung Kwon

Exceptional service and amazing staffs! Highly recommend this company....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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