📈 AI Insights
Trust Score
Analyzed Reviews
😊 Positive: 60
😐 Neutral: 20
😠 Negative: 20
About Snapcom
Snapcom is a managed IT service provider based in St. Louis, Missouri, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Snapcom should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
Snapcom is recognized for its cost-effective phone systems, often cutting monthly bills by up to 50%, and delivering excellent sound quality and reliable equipment. Customers appreciate the responsive and friendly support team, with quick issue resolution and helpful design assistance. The company is praised for its local touch and attentive staff, enhancing overall customer experience. However, some users report challenges with customer service responsiveness and occasional system reliability issues, highlighting areas for improvement. Despite mixed experiences, Snapcom remains a recommended choice for businesses seeking affordable, expert telephony solutions with strong support.
Our Analysis of Snapcom
Based on available data, customer reviews, and service offerings, Snapcom appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in St. Louis often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in St. Louis for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Snapcom is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in St. Louis.
How to Choose Between Snapcom and Other MSPs
When comparing Snapcom with other providers in St. Louis, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Snapcom
Snapcom provides VoIP Services, .
Snapcom is based in St. Louis, Missouri.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in St. Louis typically depends on the size of your business, number of users, and level of support required. While exact pricing for Snapcom may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 18
We switched to Snapcom and are so glad we did! We have had zero issues with service and the support is always quick to respond. By switching to Snapcom we cut our monthly phone bill in half! I would definitely recommend Snapcom!
Just had our phone system installed and so far everything is just great. We have had excellent service from them and they are supporting us very well. Highly recommend them. The equipment is very nice and sound quality is excellent. Their team responds very fast to my emails and have been helpful in the design and routing of our calls.
Staff is outstanding. Attentive and very helpful. Our office loves the phone system.
Our company switched SnapCom a few months ago. Initially I was skeptical of the claims of savings and great service. The savings claim was around a 35%-40%, possibly $1000 per month. Well, to my amazement, it happened. No issues after 3 …
Snapcom has been an excellent partner for our organization and our clients, the support team is fast and great to work with and their tools are well-built.
We have used them for several years. Exceptional service and people that care. Local company with the local touch, you can count on. Thank you to Cindy and the Snapcom360 team!
Their support team is awesome. Every time I've had any issues or questions they are quick to answer and solve.
The service isnt quite what we expected, but at least the support is pretty great. Ethan is the absolute best to work with. Always friendly and always helpful.
In the short time that we have been using SnapCom, it is unbelievable the difference it has made. The robo-calls are weeded out with the auto-attendant and we can have calls forwarded to our cell phones, allowing us to leave the office. Any …
A customer service rep by the name of Al Fleeman called trying to sell this service, he was extremely rude and difficult and didn't want to give any information as to what it was about. He cursed and yelled over when I said I was not interested. Good luck making sales with him as a representative of your company!
Always great customer service!
The team at Snapcom has always been friendly, responsive, and easy to work with!
My work switched to VoIP through Snapcom in the spring. It's been nothing short of a nightmare. When we encountered a problem it was difficult to get a hold of support, sometimes leaving a message would take 24 hours for them to return the …
The basic phone service is fine - no better or worse than others. Support is terrible, every change requires going thru support. After 2 years I need to switch to another provider and they are dragging their feet as long as possible. I …
My company has used SnapCom for about a year now. Ever since we got the phone system, we have never had a problem with the system. Whenever we call their support, we get a live person right away and don't even have to go through an …
The core of my complaint is the terrible customer service and the lack of a reliable phone system. Ever since we made the move to Snapcom we have continually had issues with their phones and / or phone system. Countless complaints from …
Services
VoIP Services🚀 Get Free Quotes
Get and compare quotes from up to 3 local MSPs