SnapIT Solutions in Overland Park: 4.0-Star MSP Reviews & Trust Score

SnapIT Solutions is a Balanced MSP based in Overland Park, holding a 4.0/5 rating across 5 reviews. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4 (5 reviews) AI Trust Score: 30/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for SnapIT Solutions

30
Trust Score
4
Analyzed Reviews

😊 Positive: 75.00%

😐 Neutral: 0.00%

😠 Negative: 25.00%

🌐 Visit Website

Overland Park, Kansas

SnapIT Solutions Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

staff
exam
nice
grant
able

AI Review Intelligence Summary

Based on 4 reviews averaging 3.8 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Levi Bowles

Was asked to add details to review: SnapIT pitched me several years ago on Data Science staff augmentation. The leadership seemed evasive when I asked who the staff would be--turned out they didn't have anyone, planned to "train" people to …...

Stephanie Bonnie

Pretty empty when I went for a Microsoft certification exam. They had no one else in the room and visitor parking. Convenient location and nice staff. They will ask you to put your phone, smart watch and personal belongings in a shoebox sized key locked locker for the exam....

BIG-RICK

Snap it was very nice got me a grant that paid for my schooling to go back for it I was able to pick through like five courses the weight the day I went to get my laptop was a little bit extensive they said 30 minutes and it was like almost …...

Taylor Buenneke

These people are awesome! With the cares grant i was able to get a free course and Voucher for the Comptia Net+ exam, and a free laptop! They are legit! They even help you find jobs afterwards!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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