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Support Inc

Aurora, Colorado

3.9 (27 reviews)

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📈 AI Insights

48
Trust Score
44
Analyzed Reviews

😊 Positive: 15

😐 Neutral: 10

😠 Negative: 75

About Support Inc

Support Inc is a managed IT service provider based in Aurora, Colorado, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating Support Inc should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

Customer reviews of Arapahoe County Human Services reveal significant dissatisfaction with service quality, responsiveness, and expertise, particularly in child support enforcement and case management. Many users report unprofessional behavior, inconsistent information, and long wait times, leading to frustration and distrust. However, a few employees like Renee Alex R. and Judy receive praise for their helpfulness and professionalism. Pricing concerns are less prominent but relate to perceived inefficiencies and lack of results. Overall, the customer experience is mixed, with a strong call for improved staff training, better communication, and more effective child support enforcement to restore confidence.

Our Analysis of Support Inc

Based on available data, customer reviews, and service offerings, Support Inc appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Aurora often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Aurora for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Support Inc is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Aurora.

How to Choose Between Support Inc and Other MSPs

When comparing Support Inc with other providers in Aurora, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Support Inc

What services does Support Inc offer?

Support Inc provides Managed IT Services, .

Where is Support Inc located?

Support Inc is based in Aurora, Colorado.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Aurora typically depends on the size of your business, number of users, and level of support required. While exact pricing for Support Inc may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 27

Not the most professional and definitely not helpful at all have gone through three case workers and currently don't have a replacement for mine. Have been paying child support to someone who doesn't have custody. Have been passed twice …

Nothing but Misandry women work hear they will not even listen to you if you are a man

Come one, come all, ye poor ole' white folk! Come and get your kids sold off to the highest bidder! Your kids will get taken while the kids that really need help will go unheard and die due to neglect and abuse! Don't let your children in …

Judy went above and beyond to help me determine what happened with my case. I'm blessed to have spoken to her

5 stars goes only to RENE ALEX R!!! After getting off work to have to go & get a redetermination packet made my process smooth & no stress at all. I always hate going here because the people who service aren't the best but Alex thank you for making the process simple funny & stress free! Your awesome. ? …

Deadbeat dads live and prosper freely in Colorado. Can't squeeze out a dime in 3 years. Pathetic enforcement, no payments, no sanctions. New house, New wife, New boat, New camper, New truck. Same $14,000 Child support debt. You …

I contacted these people and received the most unprofessional service to date. They have middle schoolers answering the phone, they have no tact, cannot speak with proper grammar and show how incompetent they are by blind transferring you when they cannot answer a question. This place needs to be shutdown!

Child Support Office is Helpful.

I'm supposed to be getting child support which I haven't seen in over a year but besides that they have ALSO costed me my and my daughters health insurance because of Arapahoe county child supports errors. …

Very upset I waited 45 mins to speak with someone then I was hung up on so I called back then 7 callers in front of me I'm pissed

This place does not help you. They will support the other party. They will give you legal advice when they are just customer service call people they make no sense and they are non-helpful.

It would be nice if the staff would show some respect to the fathers that pay child support these people are disrespectful and useless. I can literally call and ask the same questions to 3 different employees and get 3 different answers. Ridiculous.

Hi ****,
I wanted to address something that struck me as quite odd. When we last spoke, I mentioned the importance of doing your job effectively. It seems that your …

The staff are the worst. They are not trained well, don't care, hang up on people... Typical government establishment with their typical attitude of 'what you gonna do about it?' A private sector company would do so much better and have people qualified to work there. It's truly amazing this establishment exists.

They never help and keep making excuses. Don't waste your time with them.

I do not have words to describe my gratitude towards Renee Jensen. She is the best case worker I have ever met. Where I am from, nobody struggles to help you or understand you, it is up to you to make a living. She described me in detail …

Unprofessional, unsanitary and will not give you supervisor name if requested. Very uninformed staff.

Kind staff, short wait times

I was so surprised at how wonderful the people who work here truly are. Coming from another county, I had no faith that this human services division would be any help at all. But , to encounter such kind, quick to respond, and follow thru …

Arapahoe County Child Support department has done absolutely nothing for me, my ex owes over $16,000 from the past 2.5 years. He moved to Florida. And I'm thankful because at least Florida takes it seriously! Finally something happened, again, thanks to FLORIDA!

Interesting commentary from one reviewer, long winded and and said nothing.

I have now gone through this system ( obligator) was it ruff? Yes. Does it seem …

It's bad enough that as a single parent 100% that I have to fight my child's bio dad who does anything and everything to avoid his obligation for a child he refuses to even meet. Never thought I would also have to fight the child support …

Horrible place that’s all I’m saying

I called to ask update about child application that California CDHS applied in my behalf since the father is in Araphoe county. I gave all my information and I they told me they can not provide me an update because they’re not allowed to …

I always thought that these people are supposed to help you for the well being of the children, as far as I know they get payed thanks to us the taxpayers why are these people so rude no customer service skills at all plus she’s sitting on …

O Bennett was so rude and hurt to non English speaking mother's. I was sick. She needs a new job she does not care. Lots of other employees are great. But not her. Fire O Bennett

No matter if you pay child support or not they will still suspend your driver's license and make life harder for men! It's so easy for a woman to put a man on child support just by saying he doesn't take care of the child even if he …

Some of the reviews make me think more comprehensive assistance would be helpful to the reviewers. However, when reviewing not a business, but a government entity, where the choice is not to go elsewhere, but to ask for help or not, not …

They are extremely unprofessional & even after providing them with all of the information required they still take months to process paperwork. They do not care about the community & work they do, they only go to work & do the bare minimum …

This has got to be the least professional group of people we have ever dealt with. Their inefficiencies include: hanging up on callers seeking answers, not returning ANY phone calls, although they state they have 48 hours to return calls, …

Happy New Year to all. I pray that everyone has a blessed and safe 2025. I actually had (2) positive interactions between Marek and Myrna - who were very professional, empathetic, and supportive. They didn't violate any policies or …

Pathetic! Does not follow through with anything that requires any type effort!!

The phone service center staff are extremely rude and unhelpful. My case worker hasn't returned my call in over 72 hours and she says that I will have to wait another week for before she will pick up the phone to make a simple phone call!! Utterly ridiculous.

It should say woman support services! They do nothing to help the fathers or kids! Even when calling the help desk, your legitimate problems are discarded and your told everything takes too long its not worth it! Bunch of lazy heartless city works! I hope you all suffer the same fate you impose on everyone else!

Still have not received my CCAP PIN number, even after taking all necessary steps to get it! I’ve been authorized, and got my letter, it’s been 2 weeks and I have not received an email from the state with pin.

So far this has been the worst experience of my life!!! Arapahoe county is by far the worst county to deal with!!!! I have child support court in Denver but they are far better to deal with!!!!

Zero stars! They literally do nothing! What is the purpose of this office? I’ve called 5 times to speak to someone and not once have I received a call back!!

Not doing enough for me to make my child father to pay its not faur for the mother do it all

Very unprofessional. Child support help women commit fraud!

If I could leave no stars I would the women are feminist here and don't help the men with going about paperwork ect..??️ …

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