Tech MSP Review: Ratings, Trust Score & Services in Lakewood

Tech-Keys is a Established, High-Volume MSP based in Lakewood, holding a 4.9/5 rating across 87 reviews. Customers most often mention Fast response times, Helpful support team, Professional client interactions, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking high-touch IT support.
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⭐ 4.9 (87 reviews) AI Trust Score: 97/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Tech

97
Trust Score
26
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Lakewood, New Jersey

Tech Quotes?

Operational Assessment summary

Operational Scoring

85
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Professional client interactions
always
best

AI Review Intelligence Summary

Based on 26 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, professionalism.

Customer Review Highlights

Edip SAÇİ

Punctual and professional thank you so much...

dominique reid

his name is david chung and he was amazing at his great and phenomenal customer service. he literally got me in and out. he was very nice and i hope he stays right where he is at. thank you...

Cory Landrum

Excellent IT company! They seem to only hire the best, most patient and kind people. IT is a difficult field where many people are very frustrated. I have been nothing but impressed with the level of professionalism, speed of responses, and quality of work by TechKeys. Will recommend every time!...

Nancy Frohling

Staff are dedicated and very professional. They are helpful and are very patient.. 5 Stars!!!...

MELVIN CHAVEZ

Reported an issue and it didnt take an hour to resolve. Amazing service!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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