Telcom & Data Inc. Reviews, Services & Trust Score
✨ AI Insights for Telcom & Data Inc.
Trust Score
Analyzed Reviews
😊 Positive: 20%
😐 Neutral: 10%
😠 Negative: 70%
Milwaukee, Wisconsin
Telcom & Data Inc. Quotes?Business Support Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
The reviews for Telcom & Data reveal a predominantly negative customer experience, with frequent complaints about poor communication, delayed or missing shipments, and unfulfilled promises. Customers report being misled about product availability and shipping status, leading to frustration and distrust. Several reviews mention issues with warranty service and subcontractor reliability. However, some positive feedback highlights professional installation services and satisfactory product performance, particularly praising technicians like Dimitre and the company's product range. Overall, the sentiment is largely negative due to service and fulfillment problems, despite occasional positive interactions with staff and product quality.
Customer Review Highlights
Our company purchased hotel devices for a client over 2 weeks ago. After 5 days of no follow up from Telcom-Data, I was able to speak briefly with Jessica Washington, in sales, who apologized for not responding and assured me the devices …...
We purchased a new paging system for our school from Telcom & Data. Our tech Dimitre was very professional and the installation went smooth....
I have never been lied to as much as I have with this company. First they have the wrong product descriptions on their website. When I called after getting the wrong item I was told they would send the the replacement out Thursday morning. …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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