The Tech Monkey Las Vegas - MSP Reviews, Trust Score & AI Analysis

The Tech Monkey operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.6 (145 reviews) AI Trust Score: 90/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for The Tech Monkey

90
Trust Score
25
Analyzed Reviews

😊 Positive: 96%

😐 Neutral: 0%

😠 Negative: 4%

Las Vegas, Nevada

The Tech Monkey Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
tech
store
amazing
place

AI Review Intelligence Summary

Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Zak

I almost forgot this place existed. I bought some parts for the PC I built back in 2020 from here and I was very pleased with the service and pricing. …...

Viper Crooks

My Son and Husband had alot of online knowledge and needed someone in person! And BAM!! This is the right place!! He took time to get to know our situation and needs, forever coming back! Thank you for your kindness and awesome staff!! And the furr greeters!! (: Family Friendly Vibes and that's not common!(:...

Aston Schoen

These guys did killer work at a killer price I was having some weird issues with my build that I got secondhand kind of Frankenstein and weird together. Did some self diagnosing to do the parts myself brought it into them super personable. …...

Thea Wise

Brought them my PC with a display issue, took them two weeks and $100 to *not* fix it, and to top it off they misplaced my power cord. …...

Caitlin Shaver

If you're looking for a friendly, helpful, and easy-going computer store experience, this is the place! P.S. - extra points if you love dogs. :) Shoutout to Duke - the bestest of bois working on the greater Vegas area!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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