ThrottleNet

We have only been with the company for a short time but so far we can count on them being there when ever we need them with expert knowledge, courteous reception, and a never give up attitude. Throwing a special shout out to Lenny, he has …

Arcaes is the best and has fixed anything I have a problem with. He is humble and does not make me real like I am computer illiterate. I love when he is the tech for my problem!!!!!!!

Jesse has been really great all around--knowledgeable, friendly, and professional. Give him a raise! …

Thottlenet is my company's IT service provider. Anytime I have an issue with my computer I contact them and have always been able to get my issue resolved. Customer Service is always very pleasant. Today I dealt with Nathan Setlich and he was super nice and easy to work with.

Mr. Edward did a very good job of navigating me through the system. He made customer service so much easier to understand and operate.

Ed was SO patient with me and super helpful! He really saved me from having a stressful day!

Quick Response, and problem resolution. Nathan was very helpful and got things fixed right away. Always excellent customer service. Highly recommend them for all IT needs.

Jesse went above and beyond to help me today. On a day that was full of stress he diligently worked through the problem and solutions. In the end he was able to get me fixed and give me a few laughs along the way!
Much appreciated Jesse!!

Very good company. Knowledgeable and responsive!

Ed Taylor was so helpful! I had an issue connecting my new laptop to our printer. He was able to figure out the issue and set me up to continue my day. Now my new computer is fully connected to all necessary devices in the office!

Best IT support around. Would highly recommend!!

Jesse did an amazing job fixing an issue where my File Explorer would not open any files. He spent the time to find the root cause and fix it instead of just re-installing everything. Turns out it was a Virus software that was …

These guys are good. Every time we need help with a project, it goes smoothly and works better than advertised. Thanks Keith for the great job upgrading our wireless network and taking the time to share some great insight into our entire network layout.

I was growing really frustrated with the "New" Outlook and it's lack of capabilities. Patrick Illagan saved the day for me!

Jesse Taylor did a great job for us. He was working with us over a span of 3 days or more. He recognized our need for the program he was working on and didn't stop until we were all up and running. Jesse has a caring & respectful attitude. Thank you, Jesse!

Today 8/20/24 I worked with Edward T. He assisted me with my access issues. ( database )Edward was able to quickly get the matter resolved AND!!! provided me with some useful IT tips as well to streamline my work productivity. …

ThrottleNet is always prompt, effective, and incredibly polite. Highly recommend these guys to anyone looking for IT Support! …

Phil Shreckhise was a wonderful IT support for me today. I had a hinge issue on my laptop and needed to recover files for a loaner laptop until I could get this fixed. He helped get me setup, but also helped me communicate with Dell Support. I appreciate the great service!

Edward Taylor made my experience very easy and quick. He walked me through the process of connecting my new printer. Thanks Again

The Throttlenet remote tech was fast and efficient, and he resolved my PC/IT issue. Many thanks for the help!

Quentin T saved our day getting our server relocated and internet reactivated. Very professional and knows his stuff. Would recommend him to anyone.

Jessica, resolved my issue in a few minutes.

Had an issue with an unrecognized login to my account, and Nathan was incredibly helpful. He responded quickly, walked me through the necessary steps, and ensured my account was secure. Great service and much appreciated!

Ed Taylor assisted me with my desktop database, after trying to have a tech troubleshoot the issue the day before. Mr. Taylor always works until the job is complete and the issue is rectified. I appreciate all of his hard work and efforts.

Kyle Yu was very helpful today and very fast
Edward Taylor was very helpful and patient as we explored multiple ways to fix my adobe problem printing, i appreciate his efforts, thanks Ed,

Matt has been terrific with our recent move; he got us up and running in no time and things are going very smoothly thanks to him; he is personable and can explain things to the non techies like me!

Had an issue with my login and Brad was very helpful! No wait time and great service.

ThrottleNet is such a great company! They don’t just claim to be a top-tier IT Support company, but they prove it too. Their average 2-minute response time makes it so clients can get their needs addressed fast. It’s obvious they are loved …

Ed did a wonderful job. He was very patient and walked me through step by step how to do things I was not able to do before the call. You all should hire more techs like him. :-)

Erik is very knowledgeable, always responds and resolves any issue we have in a timely manner. He was key to our move and always goes above and beyond. He has been a life saver with all of the changes. We appreciate him very much!

Ed was quick and efficient in getting my connection issues resolved. He is always personal, professional, and a pleasure to work with. I have had lots of tech issues this year but Ed and his team have kept me connected. High recommends!

Edward was great today. He set me up to work from home. There were some issues he had to get through but he figured it all out. Patient and very respectful. Keep it up!! Go Ed Go Ed.

I love having IT services that are local and able to serve me in a timely manner. Throttle Net is a great option.

Ed Taylor just spent a "considerable" amount of time with this "pc
illiterate" otherwise very competent office worker. My computer is slow and I'm slow. He was so patient and didn't make me feel dumb, however I do. He was excellent and fixed my issues! God Bless you Ed!

Abysmal IT service. Initiated my original ticket at 10:15 AM. At 1:32 PM I was told that my ticket was resolved and closed. After leaving work and arriving home, I tried to access my desktop files and received an error message. At 3:55 …

Ed Taylor was courteous and professional. He addressed my issue quickly and made sure nothing else needed to be done before ending the session. Highly recommned.

I 100% recommend Throttlenet to other businesses. Their team works hard to ensure we're safely up and running everyday. I'd like to shout out Matt for having great customer service, and I'd like to shout out James and Ryan for their hard, …

This is the tech support for my company. TN Always quick and helpful.

Shout out to Edward Taylor , his expertise has bailed me out many times. …

Prince Wanta helped me solve a problem remotely quickly, efficiently and in a friendly manner!

Al-Warrieth is a treasure. I have a new computer and got myself into setup hell. He was so quick to know how to fix the several issues I was having and very patient and professional. We have been with ThrottleNet for many years and could …

Mike Holland got me back up and running in no time. Even thou its was before 7 am he answered the phone and helped me out to get my day started before my con call started at 7 am. Thanks for your help Mike!! I hope you have a great weekend!

ThrottleNet hires some top talent who are very conscientious about their work and how they perform. That is always telling and keeps the company running smooth in my book!

We had a major outage at work last week and they were wonderful. Our technician, Robert Douglas, was quick into action and got us back up and running very quickly! Very knowledgeable and professional.

Today Jessica (Jesse) Esmenos helped me with an issue with syncing and she solve the problem! Thank you Jesse for listening and then working so diligently to solve the problem.

Contacted Throttle Net regarding issues with connecting to Quick Books... a session was started within 5 minutes of my contact...J Maulding was able to quickly remote in, go through my files and locate the correct file to open QB (towers …

I was struggling with a critical issue that was not an easy fix. Steve Toland made a stressful situation so much better with his calm demeanor, patience and impressive problem-solving skills. Very much appreciated!

Mr. Patrick Ilagan was super helpful with my issue and worked quickly to resolve it. Thanks again for the help!

Ed was very help with getting my livehelpnow set up after trying to figure it out for weeks. It only took him a min to resolve my issue. Thank you so much Ed.

My work uses Throttlenet for service and Quentin Topping was so helpful and bright in our office on a random Thursday and by the time he left we were all smiling. Very helpful and friendly!!!

High quality people and high quality service

I worked with Edward today to get a printer added. It wasn't as easy as "add printer, set as default". There were several background steps Edward had to do and he did this quickly and efficiently even when I had to take a phone call. I appreciate his promptness to resolving my printer issue. Thank you Edward!

Ed did an exceptional job assisting me with getting our check printer operational on my laptop. He not only resolved the issue but also waited for my computer to reboot, ensuring I could process a check before he closed the support line. …

Love love love Throttlenet! The employees who help through remote support are always great, but Mike and Edward went above and beyond for me today and it was so appreciated. They helped me set up scanner software I was having trouble …

Dale Woodson was awesome, did an amazing job assist with 3 issues and fixed the problem, YOU ROCK!!! Thank you for your service keep up the good work.

I needed assistance fixing my printer, and Edward went above and beyond helping me fix the issue. He was also very patient and understanding!

We recently switched to ThrottleNet from another company, and the difference has been INCREDIBLE. This company makes addressing issues quick and extremely easy. If there is an issue with my computer, all I have to do is click an icon on my …

Greg Evert was great. He was polite, informative and quick! He even made sure that everything was working multiple times before we disconnected to ensure that I wouldn't have any further issues. Thanks Greg!

Ed was super friendly and very helpful with fixing my issue. He made sure to explain everything he was doing which I appreciated.

DEVIN is the best. His very efficient and knowledgeable about any tech problem. When I know DEVIN is coming in the office, everyone in the office knows he’ll fix it & all problems solved. Thank you DEVIN for all you do we appreciate you.

Quad was very helpful and went above and beyond in helping me with my computer slowness in addition to the issue I called about. I recommend TN! Thank you Quad!

Thanks so much for James who was consistent and determined in fixing the problem I was having with my laptop. He stuck with it as long as it took and I appreciate that kind of professionalism and proficiency. His pleasant attitude speaks on one of good character. I ALWAYS have a good experience when working with Throttlenet personnel.

Since starting my new position in June, ThrottleNet has been incredibly helpful. Lenny in particular has been a life saver in the network, SAN and server environments, even while juggling other tasks...off hours. It has made the decision …

Had a matter that needed to be expedited and my representative, Ed was very thorough, patient and took the time to explain the applications to me. The issue was resolved quickly and efficiently!

I want to take time out of my day to acknowledge how much of an amazing job Edward Taylor did while helping me this morning. His care to detail and the manner in which he carried himself during our session time today and speaking with him …

Very thorough with a friendly and professional demeanor. Got me up and back running with my laptop after some serious downtime I was experiencing from how the computer was running. Thank you, James! You made this process pleasant for me.

08.30.2023 Edward Taylor ROCKS! He was so very helpful! Everything that went wrong this morning Edward made RIGHT! Couldn't be more thankful for his great customer service! Thank you! …

Matt was GREAT! Did an onsite update and assisted in troubleshooting internet issues we were having. Made sure that everything was up and running before he left. ThrottleNet will always be my go to for anything computer related. Thank you!

Jessica was quick, efficient, and professional. Easily took care of my issue and got back to my workload in no time! Thanks Jessica!

My rep Edward was amazing. Dude knows his stuff more importantly he knows how to take care of the customer. Thank you so much and Throttle is blessed to have this dude on staff. We are too. Much Appreciated. First Missouri Credit Union, Susan

Ed was fantastic and helpful! He was also very kind and knowledgeable about how to go about solving my technical issues. Thankful to have received his assistance with a few ongoing problems.