Total Secure Technology | Managed IT Services Company in Sacramento

Fast Service, very professional, thank you Caleb!

TST always responds to our needs in a timely matter. Thanks!

Total Secure Technology are always quick to respond and resolve any issues we are experiencing. I highly recommend them!

Great fast and informative. helped me with future scenarios. outstanding support

BEN FOLLOWED UP THIS MORNING AND VERIFIED ISSUE AND IT WAS FIXED. REALLY APPRECIATE THE FOLLOW UP WITH TST. :-)

Sebatian is always helpful, available and fixes the problem. Much appreciated!

Sebastian was great to work with! He went above and beyond over the course of several days. He was very knowledgeable and professional. He reached out to me when there still an issue and he hadn't heard from me - proactive. Sebastian was very patient and was comfortable to work with. Thank you, Sebastian!

This was an urgent matter, and the quick turnaround was much appreciated! Thanks, Kevin and Conner!

Worked with Alex on a tedious task. He handled it well and got the job done. Thank you again Alex. Total Tech Secure has a great team.

Their techs are professional, friendly, and efficient. Sometimes it can take a little longer for them to contact you in order to correct an issue, but they are usually pretty fast at solving the problem once they do. It's been a pleasure using them.

They have always given me personally great and timely service. They resolve my issues in a timely manner.

Overall, I'd been very pleased with the service provided by everyone at TST team. They are very knowledgeable and professional and always ready to accept adhoc requests while on the phone with them in addition to the original ticket. They …

These guys can give you piece of mind by being your IT department and take that task off you hands as a business owner. Now anyone with computer problem in my orginazation, is a problem TST will make go away!

: “SO VERY HAPPY TO GET ON MY COMPUTER AGAIN!…THANK YOU SO MUCH FOR THE QUICK RESPONSE!”

Total Secure Tech is always easy to get ahold of and my problems are typically resolved in only a few minutes. Very happy with their services!

Another excellent service guys thanks so much!

Nicole was able to look into and remedy the situation very quickly. I know that there are some instances where these issues can't be resolved quickly, but I really appreciated Nicole and how kind and quick she was. Thank you!

Charles was very helpful and even took care of an add-on driver update I asked him to look at that was not part of the original request. Thanks again!

We have used Networking Solutions in the past, and just had a service call that was handled by Ian. Such a pleasant and helpful experience. Problem solved in minutes. Thank you!

Caleb called and left a message early in the a.m. saying he had been monitoring our system and code told him we were offline and he followed up after lunch to make sure that everything was working fine - which it was. Good customer service!!!!

Networking Solutions is a great company to work with. They are responsive and their service shows that they value you as a client. I would recommend them to anyone looking for excellent IT Solutions provider.

“Thank you, Kevin! This is the second time you have assisted us and we were pleased with your results both times.”

Highly skilled, responsive & organized. If you're looking for managed services would strongly recommend meeting with them to discuss your environment.

Caleb was awesome! Lots of help and very friendly.

Daniel was great at walking me through the new additions to my computer. Excellent customer service.

“Ken, Thank you for your help!„

" After locking myself out of my computer with the wrong password, TST had me back up and running in minutes. Thank you! "

Always prompt and courteous service! We are happy to have them.

Caleb was awesome with his help!! He should get a raise!!

Adam was very helpful. Added duo to my new phone and remembered i needed a VPN 3rd party added also so we fixed that. and fixed a problem with my pipeline which i didnt even call about.

Iain jumped right to work on my issue. Awesome service.

Kevin went above and beyond to make sure our problem was resolved. Excellent Communications. Thank you TST!

Friendly service from the start. Got my computer what was needed to update it and get me back in action. Thanks!

Ken was fast and took care of this repair.
Thanks

Ian is great, detail oriented and thorough. Follows up when he says he will, even if the customer forgets :) Like me. Thanks Ian.

He was very helpful and took time to look at everything and made sure everything was working right before he ended the call. And took notes to ensure it can be reversed if needed.

“He was super quick and got everything I needed done without any problems or issues. He was very respectful of how to contact me and was patient when I wasn't available. Appreciate getting to check this item off the to do list.„

Total Secure Technology is amazing! They are always on top of our system and there to help and get our problems resolved in a timely matter

We have been with TST for many years
The staff is very helpful, professional and very mindful of fixing the issues as fast as possible so we can continue business without interruptions …

Total Secure Technology has provided my agency with with best Network management we could ask for. We have been a client for approximately 15+ years. This group is professional, experienced and dedicated to getting the job done in a timely manner. Total Secure Technology has given me the piece of mind that my network is in great hands.

Ian was the best! Thanks so much. I accomplished more in 30 minutes with Ian than I did by myself in 3 weeks.

Love working with Jon, Conner, Joel and the Total Secure Team. They provide amazing support and are a true partner.

This action was completed without incident - I didn't even know it happened! But Ed is a wonderful employee to work with and is always willing to help us!

I have had the pleasure of having help from this amazing company. Their exceptional services and world class customer service leaves the customer satisfied and with their issue resolved and smiling. The agents assisting with present issues …

Caleb has always been very helpful when I have needed help with my profile or server issues He was great and quick about helping get my remote laptop set up, and checking back with me to make sure everything was working well

TST is very responsive, thorough and helpful. Great techs and staff.

Thank you Sarah! You called me back right when you said you would and downloaded exactly what I needed and made sure I could open and work before you hung up the phone! Truly appreciate the support!!!

As always, the techs at TST are very helpful!

Ian offered great help and patiently and effectively helped me with my tech issue today.

Both techs were great. Caleb is very friendly! He listens to your issues and doesn't make you feel silly asking questions about stuff you don't really understand. Manny is very nice but only dealt with him briefly.

Total Secure Technology does us a great job. They are easy to work with, quick to answer the phone and emails and they won’t close a job out until it has been confirmed with no issues. …

Total Secure Technology provided fast response time with precise resolution. Caleb goes above and beyond to assure customer satisfaction, he was able to quickly answer all follow up questions.. He shows an extraordinary ability to …

Kevin is always helpful and explains things well with great follow up. Thanks!

Very bad experience working with Connor, extremely unprofessional, and not informed. Would never work with him or this company in the future. Somebody in his position you would think would have people skills. Unfortunately, this isn't the case.

We been working with Total Secure Technology for over 5 years now and they continue to impress me with their professionalism and response times. This firm will go out of their way to satisfy your IT and networking needs. Excellent work!

Review: Shelle did an excellent job.

easy to schedule a time to solve my issue. friendly and communicated well

Professional and informed techs always ready to find solutions to issues

Networking solution has always been helpful to me. The employees and engineers are professionals and responsive to my questions and network issues.

The 1-10 scorecard input ratings should be adjusted so we can give Shelle an 11 or 12.

Professional, excellent communicators, problem solvers. Excellent Team! Highly recommend.

Manny and Conner are always a pleasure to work with and very knowledgeable. Give these guys some bonuses and a raise...seriously. You keep hiring guys like these, you'll have nothing but success and satisfied customers.

Ed was very helpful. He was very patient and solved my problem

Kevin did a great job getting me back to work in a timely manner

Manny was very polite and took the time to clean up my computer area along with taking the time to secure the computer accessories to the wall. Great service as always!

Ken was quick to respond and solved my problem fairly quickly.

Daniel was very fast at getting Quickbooks up and running again during after hours. Greatly appreciate it, and very helpful!

Bryson was excellent as usual. Fast response to the issues.

Daniel took care of my issue ahead of schedule and was very efficient. Thank you

Edson, from TST was absolutely amazing in helping me resolve my complicated email issue on my new MacBook laptop. He was not only helpful initially but was proactive on following up the next day to make sure the issue got resolved. He even …