Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 92.86%
😐 Neutral: 0.00%
😠 Negative: 7.14%
Portland, Oregon
Upward Technology Quotes?Based on 14 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, strong communication.
I have had the honor of knowing Devon for almost 2 years now. He has become a friend and a mentor and someone I look up to and enjoy spending time with. He is a fantastic business leader and delivers an awesome IT solution for his customers. I highly recommend giving him a shot....
I am potentially biased, but upward is awesome!!...
People are very good here, but the company itself will squeeze you for every dollar you have just for you to end up with a sub par service. Be wary when contemplating Upward as an option. …...
I want to sing my praises to Daniel Hoyt at Upward Technology in Portland. Rarely have I experienced such thorough and complete tech support for my home work-station and getting everything set up for my new job. It says a lot about this company to employ such a competent professional as Daniel. Kudos!...
Mark Anthony: I wanted to express my sincere gratitude for your support today. Your exceptional technical knowledge and friendliness were truly invaluable. Thank you once again for your assistance....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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