Voiply

I recently switched my Internet phone to VOIPLY because they offer very competitive rate and promised crystal clear reception and many features like Caller ID, etc. They also completely handle the porting of my phone #, so I didn't have to …

I use them for just voicemail. It's a good deal, but I periodically have technical problems with the voicemail (for instance, I discover my outgoing message has disappeared, leaving just the beep), and the customer service is extremely bad. …

I am impressed with VOIPLY so far, particularly with their support of a novice like me in porting my old cellphone number into our VOIP service. …

At 10 pm on a Saturday night, I finally found time to reach out to Voiply regarding a voicemail issue. The online AI assistant walked me thru potential solutions. Upon no success the AI assistant told me a trouble ticket was initiated and …

The human agent of the client service was super fast detecting a small hiccup on the answer given by the AI agent regarding my account. Without me asking or having time to do it the agent presented herself and offered immediately to review …

The switch to Voiply was seamless, fast, and easy. Voiply notified our previous carrier and notified us when the phone number was switched. The start up was amazingly simple and easy. We have two phone hubs on our home phone system, with a …

We switched to Voiply 2 years ago after experiencing bad service with our land line company. The customer service has been excellent. I reached out with some questions and they responded within 2 business days. I appreciate their customer care!

All I can say is it was SEAMLESS! I had no idea this service even existed until my son shared it with me. I’ve had my number for 45 years and didn’t want to lose it but had to ask if it was cost effective. This made my answer easy…NO it wasn’t until I parked it with VOIPLY. Thank you for the service and for making the switch so easy.

I've been a Voiply customer for almost three years now. During this time, I've only had three outages due to loss of electricity or other unknown issues. Each outage, I've contacted customer support and every problem was promptly and …

The first time I needed customer service and reached out to them, they were there for me.
Very professional, courteous and determined to resolve my issue(s). Timely …

Due to my absence for 5 months, I had discontinued my internet service with another provider. To my surprise, voicemail was still working during this time and I was immediately notified via email whenever a call came in. The messages that …

Everyone from the Sales team, customer service and technical support did their best to answer our questions and provide timely service. They identified our technical issue and had the system working perfectly within 24 hours when the …

I was having an issue with setting up my service and the representative was extremely helpful, knowledgeable and friendly. We had my issue resolved in a few minutes and she explained to me what other options I had if needed. No sales push but very helpful and informative

Its a plug and play set up but I ran into some issues but Voiply's customer service is easy to access and they worked fast and hard to get me up and running. I kept my landline number because my mom doesn't know how to use a cellphone. But …

One could not ask for a better voip then Voiply. I have been a customer for many years and never experienced any issues at all, until this this year between Christmas and New Years. I was not receiving incoming calls and called for …

Voiply was the most competitive residential VOIP provider I could find. So far (a few months), they've been very efficient and responsive. Voice quality is very good and features are robust. Easy to set up and half the price of AT&T VOIP …

I'm so excited to have a landline home phone once again. This is the best and easiest way to reach me as I have a large house and I can put phones in everyroom if I want. I cannot carry a cellphone around my hip all day so never hear a …

I was with another voip company for a few years. It was a disaster. I finally found VOIPLY and signed on. After being with VOIPLY for more than two years, I am thrilled to say that it is wonderful to speak to a human for great customer …

I recently became a voiply customer. The initial set up was simple. However I had a hard time receiving calls. I call the help desk. The first tech had some problems, but put in a help ticket. I received an email from the second tech. They had no problem fixing my issue. The phone now works as it should.

Worst phone ever. The phone keeps not working and it says "101 is not available, leave a message". I call just to talk to machine that does not understand me. Chats are ridiculous long with the machine then finally you get to talk to …

Love the service, and the abilities of porting our old Landline to the VoIP service that we have had for over 30 years. That was very important to us so we didn't have to update 100's of businesses and doctor's offices with a new number …

I'm ecstatic to have found Voiply for my business phone service. I tried a couple of other services and was so dissatisfied I cancelled and started my search anew. I followed the trail of positive reviews straight to Voiply! Account …

I had an issue with my parked number not showing in my Voiply web portal and contacted Voiply Customer Service via email. To my surprise, I received an email response from Voiply within a day or two informing me that the issue had been …

With our economy changing, I am trying to save anyway I can. I saw VOIPLY on line and decided to see what they had to offer, With their help, I am able to keep my landline for half the price I was paying through the "traditional cable …

I switched to Voiply 2 years ago to cut costs, but now I wouldn’t go back to my old phone service even if it were cheaper. The few times I have needed to reach out to support (mostly user error!) they have been very knowledgeable, …

Just started as a Voiply customer and to this point extremely happy with the service. Had an issue with my previous carrier Ooma and ran into no end of problems trying to get their customer service to help me. After a month with no phone …

I had a problem (that I created) with my payment and the billing department straightened everything out in just a few minutes. They were very responsive and great to work with!! I would wholeheartedly recommend Voiply to anyone and everyone that needs a home phone.

I spent nearly a year to find a decent service to transfer my Skype number. After much research I found VIOPLY and decided to port and park the number for the time being. The price is extremely good, settings are simple, porting is well …

I really wanted a home phone instead of only a cell phone, and Voiply offered the perfect service. The price is reasonable and the service is exceptional; when I experienced technical issues recently, the help was immediate and thorough. My …

Voiply offers a home (non cell) phone service that is significantly more affordable than typical land lines.
We have used this service for over two years, quality has been dependable. Plan options are available which enable additional savings. Customer support is also spot on!

I want to tell all these people who is looking for a good VoIP phone service to check Voiply. I was looking at a lot of services, and I found this phone service due to what they had to offer. I went with service and placed my service order …

Best customer support I've seen in a phone company. 1. you get a real person on the phone 2. they called back to make sure my issue was resolved.. Amazing in this day and age.. Well Done Voiply, Bravo

Voiply does have an A+ BBB rating. Just set it all up, was some issues with getting started, but contacted them. Initial communication was easily done through what seemed to be AI generated. Info was sent to a technician who fixed all my …

I purchased their Premier service 2 months ago and still have not been able to get my phones to work. First they couldn't port my number correctly and now I can't get a call back to get my SIP ATA Grandstream device configured accurately …

I had moved from a previous VoIP service provider. I was concerned that the services wouldn't be as "good". I'm supper happy that I was wrong. Service has been very good, Support is have very helpful and feature and updates of the service …

I had just received my new Voiply phone box. It was easy to install but I couldn't make outgoing calls. I contacted the support department and they worked until they fixed the problem. They stayed in contact via email until they had it …

I changed internet providers to T-MOBILE and was sent a 5G Gateway router. I read that there were issues because it has to be configured to Voiply.On two occasions I could not receive or call out with Voiply and had to use my cell phone. I …

Seeing the reviews I have to wonder if they were talking about the same company. I would go lower than 1 if possible. …

Yes, we still have a landline telephone. Voiply has been an excellent provider for years. The system works smoothly, including voicemail. If I ever have a question they respond very quickly. I always feel that I am chatting with a real person, not some AI-generated bot. The price is very reasonable and I recommend them highly.

We have been with Voiply for several years now and have been very happy with the service and phone connection! last couple of weeks we had problems and they did everything to resolve our issues! All is working well for now! Thank You!

Amazing customer service!
I have to say, the communication from this company is stellar; they were very proactive; sending emails with order status updates, sending literature before I …

When we first started using Voiply our phone worked from 7 AM until 6 PM weekdays. It didn't work after 6 and on weekends. I put in a call to the support center, and after playing tag for a day and a half I received an e-mail from the …

Easy set up- and I’m definitely not a tech kind of person. Literally five minutes from looking at the fast install guide to making a successful test phone call. Three steps- plug in the electric outlet and plug in the router box and test it.

My tiny meditation center needed a phone number. We had gone over 5 years without a phone, so adding an actual phone seemed to be a waste, and we didn't want to do it. I found Voiply and it serves our needs perfectly. Our phone messages …

I've been using Voiply residential phone service for years and have received excellent service. It has given me better and more cost-effective service than the national phone company I had for many years. The only time I had a problem it was corrected right away. I recently renewed my subscription for another 3 years!

I've been using this service for about a year now. It was so easy to set up and I was paying about $60 a month with at&t. Its so nice to pay per year Instead of a monthly bill that was outrageous. The customer service is top notch and it …

I have been through hell and high water looking for a phone service that not only fit my needs to be able to extend to other phone devices throughout my home but also affordable. I will admit, at first I was skeptical with the automated …

I love Voiply, I was able to dial out but could not receive calls. I made one call to Voiply, they accessed the situation and resolved it quickly. I have been with them for five years and never had a problem. Good dependable service.

My recent exchange with Voiply is what customer service is all about. Something that seams to be lost in the service industry today, is not dead with Voiply. Relocating out of state, and deciding to just cancel my service, turned into an …

i decided to replace my land line and purchased a VoIP system from Voiply. I paid for one year and received two months free. This saved me 165.00 over my old plan. I received everything needed in a few days and the installation was simple. I have been using the system for a few weeks now with no issues.Glad i made the change.

For those considering VOIPLY, let me tell you this has been a great change from my previous VOIP service. The clarity has improved ten fold and so far haven’t had any issues with VOIPLY. THE $8.95 charge is somewhat misleading because it …

I had a little problem getting a transfer code from my previous phone company. Voiply was very patient with me. I received my equipment very quickly, and the transfer was processed smoothly. I have had no problems with my new plan.

I wish I could have given it a minus ranking! They are total robotic organization; there is no one human working in there. Therefore, you cannot talk to anyone but to the Robots and they have been programmed to put you in a repetitive …

We realized our house phone was not working and I e-mailed Voiply. They replied promptly, created a ticket # for us and began work on their end. Seems our adapter was off line so they gave me instructions on what to do. I followed their directions and we were back in service. Nice and easy--thank you.

I was looking around to save money on a land line to replace my terribly expensive Xfinity land line service. I found Voiply online and I called them. The price for MUCH fuller service, such as FAX and voice mail ultimately saved me over $30 per month! This was a big savings inasmuch as I'm on a fixed income.

They are great company in that they try very hard but they still have some things to learn like when a customer ask for an instruction manual so they would know how to use the mobile app and the portal and all the other stuff the phone the …

I need a landline phone for our security system, but never used it for anything else. Xfinity was charging $40 per month for something I never used. I was skeptical of VOIP, but the reviews of Voiply were encouraging. The hardware was free …

We recently switched our business landline to Voiply and had some issues after the porting process was complete. I contacted customer service, and they were able to resolve the issue quickly and get us up and running. The additional features provided by Voiply over a traditional landline phone are wonderful.

I recently signed up for Voiply and the setup and install was extremely easy and worked beautifully right out of the box. The calls are clear and sound very good. The Voiply web settings are also easy to navigate and there are lots of options to customize our phone settings.

I learned voiply from a chatbot recommendation when looking for a cheap solution to park my old number. the customer support team is very helpful! After port the number over, I originally have difficulty to setup the voicemail and the SMS …