Wizkid Computers in Troy: 4.6-Star MSP Reviews & Trust Score

Wizkid Computers is a Established, High-Volume MSP based in Troy, holding a 4.6/5 rating across 276 reviews. Customers most often mention Helpful support team. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
Wizkid Computers logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.6 (276 reviews) AI Trust Score: 77/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Wizkid Computers

77
Trust Score
25
Analyzed Reviews

😊 Positive: 84%

😐 Neutral: 0%

😠 Negative: 16%

🌐 Visit Website

Troy, New York

Wizkid Computers Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
wizkid
went
phone
computers

AI Review Intelligence Summary

Based on 25 reviews averaging 4.4 stars, overall feedback is strong. Customers most often mention helpful support.

Customer Review Highlights

moslikely

Came in to get a gaming PC looked at, they were able to diagnose and help me choose a replacement part for a fix in literally 10 minutes, and for a very reasonable price. This same issue took Geek Squad 7 weeks just to ship back to me without actually fixing it for more than triple the price of the fix at WizKid. 10/10...

Fernando Vargas

I had an amazing experience with WizKid Computers! My PlayStation 5 had a damaged HDMI port and wouldn’t display anything on my TV. I thought I was going to have to replace the entire console, but the team at WizKid Computers fixed it the …...

Dont worry about it

Extremely fast service, took just less than an hour to replace an HDMI port on my xbox series X. Done right in house you can even watch them do it. Great, fast service that'll fix it right the first time...

Steven P

Awesome job, dropped my custom ps5 controller off and they were able to upgrade the joysticks for me...

Carole Bailey

My daughter took in 2 computers. One is fixed and the other is waiting for a part. Very courteous and knowledgeable staff. Would highly recommend....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Wizkid Computers.


No discussions yet. Be the first to ask a question about Wizkid Computers.

When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>