Wizard IT LLC currently shows stronger trust indicators (90/100) and overall platform reputation signals. Wizard IT LLC has a larger review footprint (51 reviews) which may indicate broader market experience and customer engagement.
| Feature | Lumis IT | IT Services & IT Support Company | Philadelphia | Wizard IT LLC |
|---|---|---|
| Customer Rating | ⭐ 5.0/5 | ⭐ 4.7/5 |
| AI Trust Score | 83/100 | 90/100 |
| Total Reviews | 14 | 51 |
| Location | Philadelphia | Pittsburgh |
| Best Company Size | Mid-Size MSP | Mid-Size MSP |
| Estimated Pricing Tier | Standard MSP Pricing | Standard MSP Pricing |
| Best Suited For |
General SMB Businesses
|
General SMB Businesses
|
| AI Evaluation | Competitive alternative | ✅ Stronger trust signals |
| Support Responsiveness | 85/100 | 85/100 |
| Communication Quality | 85/100 | 85/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 70/100 | 90/100 |
| Cybersecurity Readiness | 90/100 | 90/100 |
| Recommended | 🏆 Recommended Match |
Wizard IT LLC holds the stronger overall trust position with a 90/100 trust score. Security scoring shows Lumis IT | IT Services & IT Support Company | Philadelphia at 90/100 versus 90/100 for Wizard IT LLC, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
Lumis IT | IT Services & IT Support Company | Philadelphia currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places Lumis IT | IT Services & IT Support Company | Philadelphia at 85/100 compared with 85/100 for Wizard IT LLC, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 70/100 and 90/100 also indicate varying approaches to long-term customer engagement and account support.
Wizard IT LLC has accumulated 51 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places Lumis IT | IT Services & IT Support Company | Philadelphia at 70/100 versus 70/100 for Wizard IT LLC, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 85/100 and 85/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
Lumis IT | IT Services & IT Support Company | Philadelphia appears positioned for General SMB Businesses with Standard MSP Pricing, while Wizard IT LLC shows stronger alignment for General SMB Businesses under a Standard MSP Pricing pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
Wizard IT LLC currently holds a higher trust score of 90/100 compared with 83/100 for Lumis IT | IT Services & IT Support Company | Philadelphia.
Lumis IT | IT Services & IT Support Company | Philadelphia shows a technical expertise score of 70/100 and support responsiveness score of 85/100, while Wizard IT LLC scores 70/100 for technical depth and 85/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
Lumis IT | IT Services & IT Support Company | Philadelphia currently maintains an average rating of 5.0/5 across 14 customer reviews, while Wizard IT LLC shows 4.7/5 across 51 customer reviews. Communication scoring of 85/100 versus 85/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Lumis IT | IT Services & IT Support Company | Philadelphia appears more aligned for General SMB Businesses, while Wizard IT LLC shows stronger positioning for General SMB Businesses. Security readiness scoring of 90/100 versus 90/100.
Reviewing providers like Lumis IT | IT Services & IT Support Company | Philadelphiaand Wizard IT LLC side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
