KME vs Skyfall Solutions: Side-by-Side MSP Comparison
KME (Formerly Active IT Solutions) - Riverside Managed IT Services currently shows stronger trust indicators (94/100) and overall platform reputation signals.KME (Formerly Active IT Solutions) - Riverside Managed IT Services has a larger review footprint (70) reviews which may indicate broader market experience and customer engagement.
| Feature | KME (Formerly Active IT Solutions) - Riverside Managed IT Services | Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet |
|---|---|---|
| Customer Rating | ⭐ 5.0/5 | ⭐ 5.0/5 |
| AI Trust Score | 94/100 | 82/100 |
| Total Reviews | 70 | 12 |
| Location | Riverside | Chula Vista |
| Best Company Size | Enterprise MSP | Enterprise MSP |
| Estimated Pricing Tier | Standard MSP Pricing | Standard MSP Pricing |
| Best Suited For |
General SMB Businesses
|
General SMB Businesses
|
| AI Evaluation | ✅ Stronger trust signals | Competitive alternative |
| Support Responsiveness | 85/100 | 85/100 |
| Communication Quality | 85/100 | 70/100 |
| Technical Expertise | 90/100 | 70/100 |
| Client Relationship Score | 70/100 | 110/100 |
| Cybersecurity Readiness | 70/100 | 90/100 |
| Recommended | 🏆 Recommended Match |
Operational Score Comparison
Comparison Highlights
🏆 Reputation & Security Profile
KME (Formerly Active IT Solutions) - Riverside Managed IT Services holds the stronger overall trust position with a 94/100 trust score. Security scoring shows KME (Formerly Active IT Solutions) - Riverside Managed IT Services at 70/100 versus 90/100 for Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
⭐ Customer Experience & Communication
KME (Formerly Active IT Solutions) - Riverside Managed IT Services currently leads customer satisfaction with an average rating of 5.0/5. Communication scoring places KME (Formerly Active IT Solutions) - Riverside Managed IT Services at 85/100 compared with 70/100 for Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 70/100 and 110/100 also indicate varying approaches to long-term customer engagement and account support.
📈 Technical & Operational Depth
KME (Formerly Active IT Solutions) - Riverside Managed IT Services has accumulated 70 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places KME (Formerly Active IT Solutions) - Riverside Managed IT Services at 90/100 versus 70/100 for Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 85/100 and 85/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
💼 Business Fit & Pricing Alignment
KME (Formerly Active IT Solutions) - Riverside Managed IT Services appears positioned for General SMB Businesses with Standard MSP Pricing, while Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet shows stronger alignment for General SMB Businesses under a Standard MSP Pricing pricing structure.
Customer Sentiment Analysis
KME (Formerly Active IT Solutions) - Riverside Managed IT Services
Active IT Solutions consistently receives high praise for its knowledgeable, responsive, and professional IT support services. Customers highlight the team's effective communication, timely problem resolution, and proactive approach to preventing issues. Key personnel such as Michael Cardoza, David Shay, and others are frequently commended for their dedication, patience, and technical expertise. The company is trusted by a variety of clients, including medical practices and law firms, for maintaining system stability and enhancing operational efficiency. Overall, Active IT Solutions is recognized for excellent customer service, reliability, and a strong commitment to client satisfaction.Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet
Skyfall Solutions consistently delivers exceptional IT services characterized by expert knowledge, professionalism, and outstanding customer support. Clients praise the company's responsiveness, personalized approach, and effective solutions to common tech issues like computer breakdowns and WiFi connectivity problems. Mark, a key figure at Skyfall, is frequently highlighted for his helpfulness, expertise, and ability to communicate complex technical details clearly. The company is highly recommended for its top-tier security software, clean installations, and value-driven pricing. Overall, customers express high satisfaction, emphasizing trust and reliability cultivated over years of service.Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
Frequently Asked Questions
Which provider shows stronger overall operational indicators?
KME (Formerly Active IT Solutions) - Riverside Managed IT Services currently holds a higher trust score of 94/100 compared with 82/100 for Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet.
Which MSP demonstrates stronger technical and support capabilities?
KME (Formerly Active IT Solutions) - Riverside Managed IT Services shows a technical expertise score of 90/100 and support responsiveness score of 85/100, while Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet scores 70/100 for technical depth and 85/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
How do customer reputation and communication indicators compare?
KME (Formerly Active IT Solutions) - Riverside Managed IT Services currently maintains an average rating of 5.0/5 across 70 customer reviews, while Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet shows 5.0/5 across 12 reviews. Communication scoring of 85/100 versus 70/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Which businesses may align better with these MSP providers?
KME (Formerly Active IT Solutions) - Riverside Managed IT Services appears more aligned for General SMB Businesses, while Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet shows stronger positioning for General SMB Businesses. Security readiness scoring of 70/100 versus 90/100.
Reviewing providers like KME (Formerly Active IT Solutions) - Riverside Managed IT Servicesand Skyfall Solutions, LLC | IT Support | VOIP | Camera | Cabling | Internet side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.