AI Summary Customers consistently praise Ryan at Crossroads IT for his exceptional technical expertise, professionalism, and friendly service. He efficiently diagnoses and repairs a wide range of computer issues, including hardware repairs, custom PC builds, and software troubleshooting. Many highlight his reasonable pricing, timely service, and willingness to go above and beyond to ensure customer satisfaction. His ability to recover data and provide personalized solutions makes him a trusted go-to technician for both casual users and gamers alike. Overall, Ryan's commitment to quality and customer care has earned him numerous high recommendations and repeat
Crossroads IT LLC provides IT Support and related IT solutions in Rochester, New York.
Absolutely incredible service. Ryan went above and beyond to make sure everything was running as smoothly as possible. Extremely reasonable labor costs as well. Read more →
AI Summary Microworx in Rochester is highly praised for its knowledgeable, friendly staff and fair pricing on computer parts and repair services. Customers appreciate the quick turnaround times, honest advice, and willingness to assist both tech-savvy and novice users. Many have returned multiple times for custom builds, upgrades, and repairs, citing excellent customer service and community support. Some negative feedback highlights occasional communication issues and dissatisfaction with specific repairs, but overall, the store maintains a strong reputation for quality work and customer
Microworx provides Cloud Migration and related IT solutions in Rochester, New York.
Experience there was bad! I went there 3 times for my computer, got charged $150. Every time they give me a new explanation (because if the problem is different than last time, I can not use the 30 day-warranty), one time they said the … Read more →
AI Summary Dan, known as the Computer Wizard, consistently delivers exceptional computer repair and data recovery services. Customers praise his professionalism, quick turnaround times, and compassionate approach, especially during urgent situations involving data loss. He is highly knowledgeable, resourceful, and offers fair pricing. Many clients highlight his ability to recover invaluable data such as photos, videos, and business files, often exceeding expectations. His communication and customer service are also frequently commended, making him a trusted go-to expert for various computer
Call The Computer Wizard provides Data Backup Services and related IT solutions in Rochester, New York.
very happy with his services Read more →
AI Summary The reviews consistently praise Dox for exceptional service quality, professionalism, and responsiveness. Customers highlight long-term satisfaction, with some noting relationships spanning over 18 years. Key individuals like Jay and Shane receive special mention for their outstanding support. The administration, sales, and support teams are commended for making processes smooth and efficient, contributing to a positive overall experience. The feedback reflects a strong reputation for reliability, value, and customer-centric
Dox provides Cybersecurity Services and related IT solutions in Rochester, New York.
Responsiveness, Quality, Professionalism, Value Read more →
AI Summary CC Plus is highly regarded for its professionalism, reliability, and expertise, particularly in IT and technical services. Clients appreciate the team's promptness, accessibility, and ability to handle complex and unique challenges efficiently. Long-term partnerships and consistent satisfaction are common themes, with specific praise for individual staff dedication and thorough problem-solving. The company is recognized as a top managed service provider (MSP) in New York, delivering tailored solutions that protect and optimize client
CCPlus Inc. - Rochester Managed IT Services Company provides Managed IT Services and related IT solutions in Rochester, New York.
We couldn’t be happier with CC Plus. We’re a fairly large practice with plenty of moving parts and unique complexities, and they’ve handled everything with impressive skill and consistency. From day one, they’ve been on the ball and have … Read more →
AI Summary Mac to Mac Service, led by Louis Sabo, consistently receives high praise for expert, honest, and personable Mac repair and upgrade services. Customers appreciate Louis's professionalism, responsiveness, and ability to solve complex issues including data recovery and hardware upgrades like SSD installations. The service is noted for its transparency, reasonable pricing, and willingness to extend the life of older Macs rather than pushing new purchases. Remote support and accommodating appointment scheduling add convenience. Overall, clients feel reassured and highly recommend Mac to Mac for reliable, knowledgeable Mac
Mac To Mac Service provides Data Backup Services and related IT solutions in Rochester, New York.
What a great and successful experience I had with Louis at Mac to Mac. I had given up on trying to extract my deceased mother’s genealogy data from an obsolete version of a database program on a 27 year old Mac with the data sitting on an … Read more →
AI Summary Customers consistently praise the company for its professionalism, responsiveness, and effective problem-solving. The team is described as knowledgeable, friendly, and dedicated to delivering timely and tailored IT solutions. Communication and transparency regarding services and pricing are highlighted as strengths, with flexible offerings that avoid one-size-fits-all approaches. Many reviewers appreciate the pleasant staff and the company's strong work ethic, emphasizing a positive and helpful customer experience. Overall, the feedback reflects high satisfaction and trust in the company's ability to address technical issues
Info Advantage Inc | Managed IT Services and Outsourced IT Support Company in Rochester provides Managed IT Services and related IT solutions in Rochester, New York.
Responsiveness, Quality, Professionalism Read more →
Ganze Technology, LLC provides Data Backup Services and related IT solutions in Rochester, New York.
AI Summary Ganze Technology, LLC provides Data Backup Services and related IT solutions in Rochester, New York.
No Reviews found
Frequently Asked Questions
There are 8 MSPs operating in Rochester, offering local and remote IT services.
Top providers include Crossroads IT LLC, Microworx, Call The Computer Wizard, ranked using AI Trust Scores and reviews.
Common services include Managed IT Services, Cloud Services, IT Support, IT Consulting, IT Services For Small Business, along with cybersecurity and cloud solutions.
Managed IT Services in Rochester
Businesses in Rochester increasingly rely on Managed Service Providers (MSPs) to handle IT infrastructure, cybersecurity, and cloud operations. With 8 providers available, companies have access to a wide range of services tailored to different industries and business sizes.
The MSP market in Rochester is growing, with providers offering essential IT support, cloud solutions, and cybersecurity services to local businesses.
Common services offered by MSPs in Rochester include:
- Managed IT support and helpdesk services
- Cybersecurity and threat protection
- Cloud infrastructure and migration
- Network monitoring and maintenance
- Backup and disaster recovery
Choosing the right MSP depends on your business size, industry requirements, and growth plans. Comparing multiple providers helps identify those with consistent performance, strong customer reviews, and reliable support.