Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Minneapolis, Minnesota
a COUPLE of GURUS Quotes?Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, a security focus.
James was very helpful getting my M365 account unlocked and also did follow up later with more info about the incident, was good knowing it was my VPN causing the issue instead of a malicious attempt....
A COUPLE of GURUS has been our (we have a CPA firm) managed IT support for many years now. We have nothing but good things to say and would highly recommend....
Christopher responded quickly and answered all my questions, he even asked a couple of questions I hadn't thought of. I was able to get my questions answered and situation dealt with in a very timely manner....
Zach was really helpful and got it fixed fast...
I made an early, pre-opening service request call because something suspicious was going on with my computer overnight. The ACOG phone message said that a staff member would call back and that's exactly what happened right at opening time. …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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