Big Water Technologies | Outsourced IT Support and VoIP Phone Systems Services for Metro Detroit Business

BWT has done such a great job for us, it makes declining solicitor calls from competing companies easy work. BWT has a solid team of professionals that fully address any issue or concern that might arise during the daily course of our …

We have been using Big Water for managed Services and Support for the past 5-7 years and have had great experience with everything from New Purchase, to Support, to their proactiveness to help us protect our systems. I highly recommend this company for your IT needs.

We use Big Water in our office, tech issues are always handled very quickly and the staff is pleasant to work with.

Fantastic IT support! Fast, knowledgeable, and always willing to help. They keep our systems running smoothly. Five stars well deserved!

I have been a customer of BigWater Technologies for over 10 years. They are professional and their technicians know their stuff! They are price competitive and you will not find a better IT solutions company out there. They have taken wonderful care of our non-profit and we have been lucky to have them over the years!

We’ve had an excellent experience with Big Water Technologies over the past few years. Their team is always quick to answer our calls, resolves issues efficiently, and provides top-notch customer service. We highly recommend them to any small business looking for reliable IT support!

Big Water Technologies has provided us with all our voice technology needs and they always continue to amaze us at the Clinton River Watershed Council! The service is impeccable, thorough and helpful. The employees love what they do, and it …

Big Water always solves my IT problems. Jim was a pleasure to work with today and really helped me out.

In the past and also now I am working with Tom on an issue, and he has always been very helpful.

This company is fantastic!! We have been with them for over 15 years and have never had a issue. They proactively make sure all aspects are handled with our voice and data lines and have installed two phone systems without any disruptions. Special mention to Tress, you are truly a gem!!

Big Water Technologies/IT Support Service is a great company! They are quick to respond and to get our questions answered. They are quick to come to our office and accurately do the job we need. If you need a great technology company for all your IT and Phone services - Call Big Water Technologies!

I highly recommend Big Water! We recently switched from AT&T to Big Water and the entire staff from Bev to Jordan were amazing to work with. They respond quickly and are very attentive to the needs of your company. I wish we would have switched years ago!

All the staff is friendly & helpful. Usually interact with Jordan. He is very patient and explains/walks through any issue or question we have. Does it in a friendly and timely manner. Well organized company that gets things done! Thank you guys!

Assisted quickly in a stressful situation. Jordan is patient and helpful.

We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. Big …

We use Big Water's hosted voice and it is great. You can take calls like you are at the office from anywhere in the world as long as you have internet access on your phone. We also used Big Water when we moved to our new office.

Big Water technologies is one of the best companies I have ever worked with. Their wide breath of services fits well around our business instead of us having to fit into an "IT" box. Their customer service team does a great job of …

I worked with one of their representatives, Jennifer. She was outstanding. She is clearly knowledgeable and helped me work through the decision process in choosing the right phone system for my dental practice, including the ramifications …

All issues & questions resolved and Jordan was a real pleasure to interact with!

Thanks team! Your Big Water Technologies phone system helps me a lot to serve our customers. I also really appreciate that when I need your help, you are always there!

We have worked with Big Water for over 15 years and are always impressed with their technical knowledge and customer service.

Kudos to Big Water Tech. We have been a customer for many years. Big Water Tech has been an amazing partner. They have built and maintained our network. They are on top on any issues that come up immediately and have done all of this great work at an affordable price. We would highly recommend them.

In the years we have employed big water technologies thry have been promptly and effectively. Thies professional matter is quite impressive!! We are the Lakeland center highly recommend their service.

Very responsive and proactive! Our experience with Big Water was exceptional. Definitely recommend for your IT needs.

Big Water has been fabulous in handling our IT needs. They are extremely responsive to ongoing needs within our organization and proactive in solving issues before they arise. They have a wonderful support staff who fix things remotely or …

Rapid response
Resolution of problem
Completed 2 additional problems
Polite

Very great company. I have used them for years, and they have excellent, especially, Pat. Thanks!

These people are very professional and service oriented! I had an issue with my phone system just as our busy season was to start and within a week I have a completely new phone system up and running!!

I personally have had a great relationship with Big Water over the past 5 years. Erik, Tom, and Bill have always treated us with respect, and provided the best support. We had several IT projects we wanted to complete and they always made …

Big water did a great job fixing my computor issue. They were
very helpful and handle the problem quickly so I could return to my
work. The team is always friendly and never makes me feel like my problems are silly. Thanks Big Water for doing a great job.

Big Water Technologies IT support services is helpful & knowledgeable & solution driven. More value than an internal IT employee, and less costs than an internal IT department.

Always a quick response with an easy-to-follow answer.
Thanks for being there.

We’ve been a client of Big Water Tech for several years, and their support has been consistently exceptional. They take the time to walk us through complex technical issues with patience and clarity, ensuring our systems stay secure and …

Our company uses Big Water Tech for our phone services. We recently needed to change our voicemail message and they were wonderful! Brian was super nice over the phone. Jennifer voiced our recording and it sounds great. They completed it quickly and efficiently! Super Happy with their services.

We have been a customer of Big Water for 10 years now. Great company with awesome customer service. They are quick to respond to any IT issues we have and work tirelessly until it is resolved. Would highly recommend!

The folks of Big Water are super supportive and helpful. And they thoroughly seem to enjoy find their customers huge savings. Their accurate in their communication and prompt to follow through with any promises. Highly recommend their services.

My company, Transworld Business Advisors of Birmingham, has used Big Water Technologies for Hosted Voip services for about 3 years. Excellent and versatile functionality of the product. Also, anytime I had a question, a technician contacted me promptly. Highly recommend....and I have, several times.

Staff is very knowledgeable about QuickBooks and integrations with 3rd party apps & SaaS. Their phone service has been great so far as well.

Working with Big Water has been a great experience! Their team is always quick to resolve any tech or phone issues, and they go the extra mile to keep us updated and educated on the latest Microsoft changes

Erich is extremely knowledgeable! He made my task set smooth and walked me through the ins and outs of its operation.

Several years ago, I moved my office and needed a new phone service. I was unhappy with the large national company I was with at the time. After doing much research, I was introduced to Jennifer Shubow of Big Water Technolgies. I was …

Our company had a horrible experience with Big Water. It seemed like a great fit for our company at first. However, their execution was poor and when problems arose the sales person would not respond. The issue specifically was we were …

Been working with Big Water for just under 10 years now, they have been great in getting all my cabling needs handled.

Big Water is a great Company that I have been working with for over 28 years very knowledgeable and think of customers as family.

We’ve had a great experience working with this Big Water. The BW team is responsive, knowledgeable, and genuinely easy to work with. They address issues without hesitation, communicate clearly, and don't push us into upsells.

Big Water Tech is an amazing company to work with. They are always available to handle any issues or problems that we are having in a timely manner.

Big Water is a great IT company, they are spot on and always available when needed. If you’re looking for a great IT department, look no further Big Water is great and you won’t be disappointed.

I continue to recommend Big Water Technology for your tech needs. We are a small business and they provide prompt and cost efficient service.

Every Big Water IT person who was assigned to my (many, many...) requests for assistance has been courteous, highly professional, and quick to respond and problem-solve effectively. I am not even afraid to ask for help re: things that I …

Very helpful and knowledgeable team that brought our small business's I.T. up to date with updated software, hardware, phone system, maintenance, and 24/7 support.

They have been our IT support for a number of years and we have always had excellent response for any issues we were having. We currently going through the process of setting us up for more Cyber Security and eliminating the use of a server. They are bringing us up to date with all our computer needs. Their staff is very helpful.

Our company has partnered with Big Water on numerous projects, both large and small. They consistently offer competitive pricing and even better service. We will continue to use Big Water for future projects.

Great service from this company-- Responded quickly and resolved my issue right away. Also we are saving money since switching our phone service to Big Water!

I've been using Big Water Technologies for my VOIP phone service, and I couldn't be happier with their performance. Jennifer and her team are truly amazing! From the start, they were incredibly helpful, taking the time to understand my …

With over 50 computers in our optometry practice, keeping everything running smoothly is essential, and we’ve been incredibly happy with Big Water’s services for many years now. They’re always proactive, catching potential issues before …

Excellent tech support! Very helpful, knowledgeable and courteous.

Big Water Technologies has consistently provided excellent service for our company for over the past decade. We highly recommend them!

We have been clients of Big Water Technologies for over 10 years and multiple buildings. We reached a point in our growth where it made sense to move our phone operations to a cloud based system. Big Water seamlessly was able to assist us …

been working with big water for over 20 years and they are phenomenal

I have had a very successful and stress-free move of my business using this company for: surveying existing low voltage wiring and upgrading what was necessary, setting me with with an Internet contract/network, working with me on HIPAA …