Cyber Protect LLC Detroit - MSP Reviews, Trust Score & AI Analysis
Operational Scorecard
Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
✨ AI Insights for Cyber Protect LLC
Trust Score
Analyzed Reviews
😊 Positive: 96%
😐 Neutral: 2%
😠 Negative: 2%
Detroit, Michigan
Cyber Protect LLC Quotes?Operational Overview summary
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Most Common Customer Feedback Themes
AI Review Intelligence Summary
Cyber Protect, led by Chey Harden and his team, is highly praised for its professional, prompt, and knowledgeable IT and cybersecurity services. Clients appreciate their thoroughness, patience, and ability to explain complex technical issues in an understandable way. The company is recognized for enhancing business security, providing customized solutions, and maintaining confidentiality, especially in sensitive fields like legal and healthcare. Most reviews highlight exceptional customer care and quick problem resolution. However, one negative review mentions a security breach and slow support response. Overall, Cyber Protect is seen as a dependable and expert partner in IT security, consistently exceeding client expectations.
Customer Review Highlights
We have been a client of Cyber Protect for the last 10 months, and I am very happy with our security services so far. Chey and his team are promt and professional and have handled anything that has come up within minutes. They go above and beyond!...
I highly recommend Cyber Protect. I have never worked with someone so quick to analyze a problem and solve it 100 percent of the time. Chey is incredibly knowledgeable and thorough and works with such patience and determination; not to …...
Chey and Corey have provided the most professional and thorough customer care. They are patient with all of my questions and tech knowledge deficit. I feel like my company is in good hands and very safe with their support; I highly recommend them!...
In all my interactions with the staff of Cyber Protect LLC, I have always walked away happy. Extremely patient with all of my questions and always made me feel confident that things were correct. …...
Chey Harden from Cyber Protect is one of the most helpful IT professionals out there! Highly recommend them!...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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