Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 0%
😐 Neutral: 0%
😠 Negative: 100%
Bremerton, Washington
CenturyLink Quotes?Based on 25 reviews averaging 1.0 stars, overall feedback is below-average. Some reviewers raised concerns about professionalism concerns.
The entire corporation sucks!" I've been without internet for a month. 2 weeks wait for a tech! I've spent hours on the phone to India call centers only to wait 2 weeks for a tech that didn't show up twice in a row. They put you back at the …...
Worst customer service ever if you can even get a real person on the phone. Not an easy process. So many billing and service issues and a high blood pressure nightmare trying to get anything resolved...
These people are such a ripoff. I signed up at $66 2 years ago for internet and now they’re trying to charge me $85 a month 2 years later. Cancelled and went with Astound. Stop ripping people off. $10 up-charge a month per year? Get bent....
Century link and quantum fiber are both owned by Lumen Tech. If I could give 0 stars and report them to the better business bureau I would. They straight up have predatory business model where they are easily available to request …...
Just read through the reviews for this company. Not one good review. I've never seen that with any other company. I wonder if Centurylink aka Lumen Technologies even cares about providing certain types of old school service, like landline …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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