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CGB Tech Solutions Reviews, Services & Trust Score

CGB Tech Solutions | Managed IT Services & IT Support Company Cleveland operates as a Balanced MSP with notable strengths in Effective troubleshooting. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 4.6 (15 reviews) AI Trust Score: 83/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Technical Capability
Operational Profile Balanced MSP

✨ AI Insights for CGB Tech Solutions

83
Trust Score
15
Analyzed Reviews

😊 Positive: 93%

😐 Neutral: 7%

😠 Negative: 0%

🌐 Visit Website

Cleveland, Ohio

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Operational Overview

CGB Tech Solutions | Managed IT Services & IT Support Company Cleveland operates as a Balanced MSP with notable strengths in Effective troubleshooting. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
70
Communication
80
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Effective troubleshooting

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Professional and knowledgeable staff
Exceptional customer service
Managed IT services and solutions
Friendly and patient team
Seamless installations and problem-solving
Support for small businesses and public clients
Reasonable pricing and turnaround time
Strong business-to-business experience

AI Review Intelligence Summary

CGB Tech Solutions is highly praised for its professional, knowledgeable, and friendly team that provides exceptional IT managed services and solutions. Customers appreciate their expertise, patience, and willingness to work remotely. The company is recognized for seamless installations, effective problem-solving, and great customer service with reasonable pricing. Their focus on small businesses and public clients alike, along with strong business-to-business experience, makes them a trusted technology partner. Despite one mention of poor management, the overall sentiment is overwhelmingly positive, highlighting diligent, courteous staff and excellent service delivery.

Customer Review Highlights

Alyssa Denise Balmes ⭐ 5/5

Our team's experience working alongside Jen and Chris has been exceptional. Their professional team is both knowledgeable and patient, ensuring that our projects run smoothly. Their expertise in Managed Services and IT Solutions has been a …...

Asmint Cruz ⭐ 5/5

Great service!...

Ben Miller ⭐ 5/5

Friendly and helpful staff, willing to work with you remotely if able....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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