📈 AI Insights
About IT Support Specialists
IT Support Specialists is a managed IT service provider based in Cleveland, Ohio, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating IT Support Specialists should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
No AI insights available yet.
Our Analysis of IT Support Specialists
Based on available data, customer reviews, and service offerings, IT Support Specialists appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Cleveland often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Cleveland for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
IT Support Specialists is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Cleveland.
How to Choose Between IT Support Specialists and Other MSPs
When comparing IT Support Specialists with other providers in Cleveland, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about IT Support Specialists
IT Support Specialists provides IT Support, .
IT Support Specialists is based in Cleveland, Ohio.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Cleveland typically depends on the size of your business, number of users, and level of support required. While exact pricing for IT Support Specialists may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 35
Alyssa was great! She was able to solve the issue I was having really quick!
Alyssa is always very kind and helpful when addressing my IT issues. Really appreciate that!
Responsive to our computer needs
Responsiveness, Quality, Professionalism
Every staff member at ITSS is knowledgeable and so helpful! I work with Alyssa the most, she is always so helpful and quick to respond to our tickets! I couldn't ask for a better IT company.
Alyssa is fantastic to work with! She is very helpful and knowledgeable. Thank you.
Bretton was awesome... having issues with Office 365 authentication and very frustrated... low and behold he walked into the office on another issue and helped me out. He got me back in action in less than 5 minutes and had a great attitude.
Worked with Matt. We took time and resolved the issue!!!!!
Alyssa did a great job and got everything working properly.
It Support is always helpful. Marwan is great to work with!!
I have been using IT Support Specialists for over a year now. They are everything you could wish for in an IT company. Responsive, Effective, and Fairly Priced. Not to mention some of the most pleasant, caring individuals you could ever meet. Thank You ITSS for making tech easy and affordable for small business.
They are extremely responsive and always have a solution when needed.
Brenton K helped me! He was really nice and kind. Marwan and Anthony also helped me and they were all really good! The issue was complicated and after some time Brenton solved it and hopefully I won't have the same issue again. Thank you for the great service!!
Great people to work with!
Alyssa, as always, does a great job and is very good at what she does.
Everyone at IT Support Specialists is a pleasure to work with. They are always going the extra mile. You cannot ask for a better team. I have been working with Alyssa on a last few of my trouble tickets and she has been amazing!
ITSS has been a valued asset to our organization. They are knowledgeable and quick to assist with any technology related questions/issues that arise in our day-to-day operations.
Responsiveness, Quality, Professionalism, Value
Talented team of individuals who seem to know every aspect of business IT. Friendly, helpful staff. Love their concept of seeing "What happens after what happens next" with proactive thinking about planning for the next phase of an IT progression.
Craig and everyone at ITSS are always helpful. I couldn’t ask for a better IT company. Thanks for all the help you have give me over the past 10+years
Brenton did a great job! Tried to go through Spectrum directly and it was a nightmare- so happy to have ITSS to help me work through these problems so I can keep my business going!
Took care of everything I asked and resolved it immediately. Craig is a great employee. Always a pleasure to deal with at ITSS
The company I work for has been working with this IT company for a while now. And we have had great results. I had issues with my computer and I took it there and fixed by their friendly staff! And also got a tour of the place...cool place! Highly recommend. Thanks everyone.
Alyssa is very helpful and knowledgeable! Great company to work with!
This is the best team IT Support Specialists has had. Everyone is kind, patient and responsive. I highly recommend them.
Very good response time. Appreciate their knowledge of our individual needs!
Brenton is always a great help here at Homecision. He's very quick and efficient and never hesitates to lend a hand with any issue. I know we all appreciate him here and don't know what we'd do without him.
My experience with IT Support Specialists has been nothing but fantastic! I have worked with Brenton various times and he and his colleagues are always professional, responsive, knowledgeable, and efficient. IT Support Specialists …
ITSS is the IT specialists for the company I work for. Craig and Alyssa are awesome! Everyone at ITSS is always pleasant and knowledgeable.
Very attentive and detail oriented. Executed multiple device conversions in a seamless way, but most importantly maintaining all the data!
I appreciate having professional confirmation that our Internet services are all hooked up properly and functioning at optimum levels. Whew!
This is a wonderful company to work with. Very knowledgeable and professional. I usually always work with Alyssa. Anytime I contact her for any issues we are having, the response is always quick and efficient. I highly recommend IT Support Specialists. Thank you for such great service, we definitely appreciate it!
Great Service!!!
Today Brenton of IT Support Specialists promptly phoned me, accessed my computer, reviewed my concern about a phishing email that I had received (but had not opened), and after Brenton erased that email right away confirmed that all was …
Services
IT Support🚀 Get Free Quotes
Get and compare quotes from up to 3 local MSPs