CybertronIT

I was having trouble connecting with my server and Brie was very helpful with getting me back on. Also showed me how to take preventative measures with my connection. Super nice and helpful.

fast response with friendly communication good job Wael Nady

I have had the opportunity to work with William Flatt the past year.
William is a stellar guy who understands the term customer service. He is beyond professional and is always willing to jump in when things are hard/weird. I appreciate you, William. Thank you for your support.

Brig does an excellent job of listening to our organization's "cyber" frustrations and suggesting more streamlined ways to complete a process. We appreciate him.

The Cybertron team is always quick, helpful and knowledgeable.

A special shout out to Matthew who was onsite last week and was beyond kind with his extensive knowledge helping to educate me on various questions I had. Thank you!

These people are very helpful. They reached out to me to teach me how to fix a mistake I made so that I could do it myself next time. So I learned something very valuable! Thank you Cybertron!!

Worked with Brigg a couple of times while installing a third party app and he was awesome! Great attention to detail and to the end user. You guys stand out from the rest of IT Tech companies that we usually work with. Keep it up guys! You guys rock!

Michael Danh is always a pleasure to work with, and has yet to run into a problem he has not been able to fix. He exemplifies patience, understanding, kindness, and should be a role model for a great work ethic in the department if he is …

Hany Magdy fixed all my issues. He did an awesome job!

Hany was great and very helpful. Appreciate his communication and follow up. Very satisified with CybertronIT.

Handy at Cybertron helped me in Nov 2024 with my back up and scan my PC for virus. He is very knowledgeable and extremely polite and professional. Enjoyed working with him. …

Customer service is generally good, but there is a customer service agent I have talked to twice that makes it feel like you are an inconvenience to his day. The last time I talked to him, he ended the call by just hanging up. No "Have a …

Staff was awesome. Quick, efficient, and friendly. Thanks for all your help guys!

Setting up our IT system at a new business is a challenge. Cybertron IT folks make it MUCH easier and simplified. They will call when they say they will call, they LISTEN to your needs and respond. promptly without talking down to you or …

Hany worked fast to resolve my issue.

Taz is always fast to respond and get us back up and running!

Wael did a good job. Fast and knowledgeable.

Wael was very pleasant and get my printing issue taken care of in a timely manner.

Wael did a very good job of assisting me with the issues and was very helpful

Always prompt and helpful. Communication is great and always polite.

Great help with getting the job done. Thank you

Levi Abbott did a very good job installing a new computer at my work place. He was very professional and installed it in a timely manner and got me up and running again.

Hany did a great job of trouble shooting and getting to the bottom of the issue --Thanks for great service!!!

CLX, team is the best too be honest, i love the supervisor same #SAMPHO

Wael did such a fantastic job helping Kilian Electric with our software migration to a new server. He worked from 1 am to 1 pm getting everything fixed so we could use our programs before the weekend. Great service from Cybertron!

Wael resolved everything quickly.

Wael fixed my initial issue pretty quickly. I asked for an additional item and it was fixed as well with a bit more effort but was resolved timely and effectively.

William has every quality you want and need when you have a problem with your computer's. He will go to the ends of the earth to get your problem 100% fixed.

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Wael was able to resolve my issues.

Wael Nady is a wonderful technician. He is very patient and thoroughly explains what the problem is and the steps to correct it. He always answers all of my questions. He is amazing to work with!

Wael was very fast and efficient in fixing my issues

I've got the Cybertron PC Borg-Q TGM4213C Gaming PC. It is a great computer. Runs smoothly and with no problems. I would recommend the Cybertron brand to anyone.

Wael did a great job and resolved my IT problem quickly.

Moetaz is great! I love how prompt he was in resolving my issues. He's not afraid to crack a joke either to keep things light. Polite, professional. Couldn't ask for better.

We always receive the very best possible service from Cybertron! The personnel are knowledgeable and are always willing to go above and beyond!

Wael did everything he could to get my files restored. Unfortunately, a few of them could not be restored, but through the whole process he was very patient and tried every avenue.

Wael was very patient and helpful with my Microsoft log in problems. Thank you Wael!

Great IT support company, always helpful

William is consistently helpful and professional! I greatly enjoy working with him, as he is both very knowledgeable, as well as exceptionally kind (and patient with my lack of IT experience!). Thanks, William for all the support! It certainly makes things run smoother! :)

Quentin was awesome! Quick & professional. He gave detailed instructions on how he resolved my issues.

What an amazing company! Between the customer support, faster delivery time than promised, proper updates, the whole experience was amazing. Will forever and always choose CLX for anything gaming related. Showed up on time, in amazing …

thank you Mr Moetaz for your fast respond and fixing my problem in 10 min thanks best serves thank You Cybertron IT

Wael was very helpful and thorough in making sure everything I needed was addressed.

Cybertron is always quick to find the problem and help get it fixed for us. The team is persistent in finding the issue we have and getting it resolved.

Waal walked me through setting up Quickbooks and email on the new server. He was very friendly and helpful.

I would highly recommend. Cybertron was great for all of our IT needs.

Marwan was nice, helpful, and quick. Perfect!

Wael worked diligently on my issue and was able to resolve it rather quickly.

Dedicated professionals that help make my job easier.

Thank you Wael for your excellent help with getting the netdocuments Microsoft Graph for ndMail up and running.

Wael helped me and every thing is working now.

We have worked with Cybertron since their acquisition of The Bill Guy back in 2012 or so. They are always, professional, polite, and quick to all of our needs. We know that we can always depend on them to help us find a solution for whatever challenge we face.

I had a couple of nagging issues with my aging computer. Hany Magdy was able to remote in and fix them in a timely fashion. He stayed on the line to verify they were both working for me. Awesome!

Wael, has been helping me with our new server migration and other issue that i have had. He has helped me solve these solutions and has been very helpful understanding.

This company is a scam. After purchasing a computer I waited a month before it was even shipped. After several phone calls, chat logs, emails, my product was finally shipped. They refused any compensation for their mistakes. I was offered …

William Flatt was EXTREMELY helpful! He was very thorough and ensured I knew exactly what I needed to do in order to be able to remote into my computer to work from home when necessary. I appreciate that he spoke to me in terms that I could understand in order to navigate what to do. He was super kind!

My experience was top notch. Josh helped me even after discovering that the issue was with my equipment. He made me a priority in his busy schedule and made sure my company had me up and running before he left. Thank you so much!

Mando is very helpful & tries to take care of the problem in a very timely manner. Really appreciate someone who understands our situation & does his best to quickly resolve the issue.

Cybertron has taken care of any issues I've encountered in a timely and professional manner. Hany got me back up and running in no time. Thanks!

These guys will take great care of you! Anytime I run into an issue, it's a simple process to get a ticket started. And when it comes to helping with with software upgrades during off hours, they have really come through. Everybody there is super helpful!

Cybertron is always great about getting quick solutions to my IT problems. I really appreciate their dedication.

Hany did an excellent job of straightening out my Outlook, He went further and reviewed the overall performance of my computer and thoroughly cleaned it up, removing unnecessary files and disabling/removing applications that may have proven dangerous. Great to work with!

Went to the store front to shop for a motherboard. Get there during business hours and find out its by appointment only. They provide a phone number to schedule a appointment. Called the number, did not receive answer then call was disconnected. Ended up going to Best Buy.

Levi is great! He uses his knowledge to complete the job and his personality to make the user understands the fix. Then he confirms everything is ok. What a great asset to Cybertron!

We have relied on this company to care for our server for many years, and their service has consistently exceeded expectations. They are professional, attentive to our needs, and have protected us from numerous potential attacks. Their …

Wael was very patient with me and was helpful in assisting me with my computer problems.

Wael was very helpful in connecting my program to our server

Fantastic customer service and a quick and easy fix! Thank you

Breann is amazing. She stayed with the problem until it was resolved even though it took 3 pieces of equipment before it was resolved.

Your technician was thorough and obviously cared about finding a satisfactory solution to this issue for us.