Exact IT Consulting

I built my computer myself and it had been running perfectly for about seven months, out of the blue when I went to turn it on my installation of Windows was corrupt and needed to be reinstalled. …

Chris, Josh, and Greg are all amazing support techs. I've called with full computer meltdown issues all the way to turning on a PDF preview in email. Not only are they efficient in fixing things, they're some of the easiest people to work with. I always appreciate them and how quick they are to fix my problems!

Exact IT has been a great IT partner for our Environmental consulting company. This was a new partnership for us at start of the pandemic......Duane and his Team have helped us become a more agile work force, and helped implement policy …

Our business is extremely happy with the service we receive from Exact IT. We highly recommend them for you IT needs!

Addey, was very thorough and patient with me as we worked through the problem.He was very helpful and knowledgeable on a lot of things I asked him about.My new best friend!! Even Added to the Christmas list!!!! Thanks Again.

I needed help getting my work computer to print in color. I searched high and low for the color option and could not find it. I reached out to Exact IT and the rep was initially baffled as to why my computer didn't have the color option. …

ExactIT has been a shining star in the midst of a storm. I left a long time IT firm and switched it Exact, the level of service I have received this far has been amazing. They are polite, correct the issue, and get me back in business. Thanks Exact IT !!!!!!!

I had the pleasure of getting help from Timothy. He was great and very helpful. He also called back the next day to make sure my computer was working. I love having Exact IT there to help with my computer needs!!

Great service! Very personable! Dave set up my computer up very well to fit my business needs!

I began using Exact IT this past year for my businesses and could not be happier with their services, but more importantly the customer service side of Exact IT is what really matter to me and my team. The return our calls/emails in a timely and efficient manner. If you looking to make a change give Exact a shot!!

I recently changed from one computer to another. Worked with Josh, Tiberus and Chris. They were all very helpful! Great support and super friendly!

Joe Arnold helped me out tremendously (after hours). Very knowledgeable and nice gentleman. …

Exact IT is our current IT provider at my place of business. They are timely with their solutions and are extremally easy to work with. Jacob recently helped us solve an issue and when he could not fix the issue on his end, he ensured to …

Working remotely can be a blessing and a curse when it comes to IT. However, I've never had to fret because when I call ExactIT with any issues I'm experiencing, the customer service is always top tier and the techs are very knowledgeable, …

My time with Exact IT was one of the best experiences of life. The old saying of learning something new every day truly applied. It is not just a place that fixes printer or internet issues. They merge the needs of a business and …

When I first met with our representative from Exact I was very impressed, however, that person left and then I was having a lot of trouble getting answers to my questions, slow turn around times, etc. These items were important for success …

Exact IT Consulting provided professional assistance and follow-up as needed. Greg Turner assisted me, he was professional, patient and explained my computer issues and then resolved the issues to success. All Techs are quick to assist.
I recommend calling this company to serve your tech needs!

My friend Daniel helped me with my pc and not only did he solve my issue but help me find a new CPU. If anyone ever needs help with any technology issues he's the man to go to. And he's also really friendly and really easy to talk to and very understanding!

Josh from Exact It was amazingly helpful with restoring my work desktop computer back to functioning properly. Due to a glitch, I had lost all of my personal files which contained many work files that were critical to my day-to-day …

Exact IT has been our outsourced IT firm for 4 years. They are exceptionally professional, consistently reliable and great at what they do. We recently opened a location in Louisville and they were able to service our location installing wifi, voice over IP and complete wiring.

I had an issue with my work laptop and I was connected to Ben, he was excellent & able to help me through my problem as well as clearly conveying the different solutions until we figured out the fix. I was extremely happy with his work and would recommend him as well as Exact. 11/10 fantastic customer service and support!

Addey was great to work with and was was able to fix my issue like it was no tomorrow! Exact IT is a great company and it is always a pleasure to work with them! They are very friendly and always up for the challenge to solve issues for their customer. THANK YOU for what you do! :)

Thank you ExactIT for all of your help! We love that IT technicians answer the phone when we call and can solve our issues and answer our questions. We appreciate your partnership and interest in our company from onboarding new employees …

Everyone at Exact IT is very helpful! They are quick to answer your questions and they take their time making sure your issue is completely resolved before getting off the phone with you. I would definitely recommend them!

OMGOSH! As an oldie, the last thing I need is for my computer to give me a hard time... JOSH is my hero! He very patiently worked with me for an hour, resolving my problem & getting me back to speed. EXACT IT is fantastic & I am so …

Abbey came into my office today and moved 1 of my monitors and also added longer cables for me to be able to move things around.
Thank you for your help!

I called Exact IT Consulting with a very specific question about a problem I ran into while using a particular feature within one of the Microsoft apps I needed to use for one of my client projects. Jay was able to dive in and not only get …

Josh A. reached out today to work on a printer issue I was having and not only did he resolve the issue quickly and efficiently but he was very friendly as well.. Exact IT always does a great job on any issues that arise from big to small!

Simply put, Exact IT Consulting is the BEST decision we have ever made for our business. If I could sing Duane Law's praises from the mountain tops, I would. We have been with Exact IT for about 4 and a half years and we were in dire …

It's a very comforting feeling, especially in this day and time, to know that any level of IT needs I have, they are taken care of quickly and done right the first time. Ben is awesome to work with and always has a positive outlook on …

We get excellent support from ExactIT. They do a great job of listening to our needs and providing solutions for them. They take the worry out of day-to-day IT support as well. Highly recommend working with them.

I can always count on Exact IT to take care of any problem I call them about. Their support team is helpful, knowledgable and treat you like you are the number one client.

Had an truly amazing experience with ExactIT. At one point had a team from Italy, and engineer from the US, and a rep from ExactIT all work together to resolve an issue that would have taken days if not done in real-time remotely. Thank you all again for the continued support.

Joe Arnold helped me after hours to ensure our company did not experience a service interruptions. Cannot reccomend Exact IT enough.

Michael Eagan was professional, and patient as he helped me solve multiple unexpected problems that occurred when moving my work computer system to another configuration. Great job Michael, thank you and job well done! I highly recommend Exact It for all of your IT needs.

Our company has been with Exact IT for several years and have had the best service possible. If we have an issue it is attended to immediately and handled. No down time, couldn't possible give them a better recommendation! The absolute best!!!

When I called ExactIT about shipworks Josh Anglin did an amazing job on helping me out with it. Thank you for your support and giving great customer service. ? …

Ben McCurn worked diligently with me to get my 3CX app to reconnect after it disconnected this weekend. I really appreciated his hard work and patience throughout the process. His positive attitude and determination to get the issue …

Joe was very helpful when I called today because my laptop "crashed" due to some updates that needed to be done. What started out as a scary situation (all black screens), turned into something that Joe was able to fix easily and efficiently! He even gave me some tips for the future that were really helpful!

We use Exact-IT for all of our support issues, and we couldn't have chosen a better company to work with! They have been providing us with years of excellent service and are so very appreciative of their prompt attention and resolutions when we need them.

Contacted Exact It to assist with old/new laptop transition. Daniel was the last one to help me. Nate was one of the first. Both are very knowledgable, patient, and on time. Very pleasant to work with. Highly recommend both of them!

Thank You Nate! You were very helpful in getting me back into my account. I love how quick and easy everything was and took less than 5 minutes to resolve. I would truly recommend Exact IT!!

ExactIT is quick to fix our phone, internet, and network issues. They go above and beyond to make sure our organization is happy with technology setup.

I cannot say enough great things about this group. They are professional, respond promptly, and are always helpful with any IT questions whether big or small. Jacob Maynard from their support group was particularly helpful recently with a few admin questions on our Office365 account. Great company!

Exact IT is top notched when it comes to assisting us with all of our network/installation needs. There's a saying, "If it isn't broke, then don't fix it", I mean that in regards to the long lasting vendor/customer relationship we've had …

Excellent Customer Service from Exact IT Technicians

I cannot recommend Exact IT enough for their exceptional customer service and …

We've been partnered with Exact IT for years and have had nothing but great experiences and service! They have a smart and friendly staff that is great to work with

I would recommend Exact IT consulting to anyone that requires excellent IT support and guarantee customer satisfaction. I had the pleasure of speaking to Anthony and he exceed my expectation to the fullest in all of IT support. He was …

Exact IT was very responsive to our company's issues and quick to create solutions for our issues. Michael Eagan was great to work with. He is a problem solver and tests his solutions to make sure they work.

Dave S. was very knowledgeable and so helpful, he went over and above to make sure our system was up and running at full capacity, we had a huge conversion, and he made it as painless as possible. I would recommend to all friends and family. Thanks Dave, we appreciate your hard work and dedication to your clients.

It is hard to put into words how much Exact IT has done for us. In addition to being great people and a true business partner, Exact IT has transformed our IT infrastructure. IT went from being one of our biggest headaches to one of our …

Exact IT's helpdesk services have been a helpful and necessary tool for our business. They are quick and effective in responding to employee requests. The time they free up for the managers to focus on the main business operations is highly valuable.

The level of service that we get from Exact IT is excellent. We never seem to have any issues with the level of service and the professionalism is outstanding. All the employees are to be commended. Words can’t express how much I appreciate knowing that we have a company that meets, exceeds, and cares about our needs.

I had a great experience with Lawrence from ExactIT. He definitely walked me through everything and made sure that we tried everything possible. Would definitely recommend!

Exact IT is the perfect partner for all our IT needs. From computer hardware to software, cameras systems, telephone equipment packaged in a monthly service fee arrangement. Anytime there is an IT issue, each of my staff members have access …

While some firms are trying to sell services, Exact IT aims to solve problems.

As one of our providers at Chip Ganassi Racing, we enjoy their prompt service, …

Anthony Robinson from ExactIT is absolutely amazing. He brings his "A" game every time and is always there when we need him. I appreciate the incredible support and service he provides. Thank you, Anthony, for everything!

We hired Exact IT to help us with a specific project. They were professional, thorough, and completed the work quickly. The were also responsive to questions and support immediately following the completion of the product. Would definitely use them again!

Exact IT called me back and sent me a ticket. They had trouble reaching me, and they still went beyond the expectations. They helped me as soon as they could.

We have had a longstanding relationship with Bray Technologies that has transitioned to Exact IT. Needless to say, the transition has gone great and we are very happy customers. Exact IT has earned our loyalty and I highly recommend using their services. Joe assisted us most recently and did such an amazing job. Thanks Exact IT!

Josh did a FABLOUS job, he was very easy to talk to and took the time to listen to my problem. I really appreciate how friendly he was. I will definitely be coming back to him. Thanks, Josh.

I was embarrassed to share the collection of years of acquired data on my laptop. What a nightmare! Christopher Nixon at Exact IT handled my situation with kindness and patience. He spent hours resolving an issue with obtaining an …

Nate always gets my IT in order. He is knowledgeable and quick to get things done in our fast paced environment. We appreciate Exact IT Consulting

Travis, Tiberius and Greg are so helpful! I've worked with IT companies where the techs lack social skills or the ability to troubleshoot with non techy people (like me lol). This is not the case, they are very kind and helpful. Love having them in our toolbox!

Had an issue with my computer not loading my desktop. After searching online for solutions with no success, I was nervous I would end up losing files or would end up having to reinstall my OS. Daniel reassured me and he was able to fix the …

We've been working with Exact IT for less than a year and we have been very satisfied with the level of service they provide. Today Michael Eagan came out to replace a drive on a controller they covered under warranty. The change out went …

I recently called for support on a specific issue that Nate was able to handle, but what was impressive is that he asked the next question rather than just checking the box. He asked if this could be a recurring issue (and he gave examples) …

My friend Daniel saw that I had a major problem with my personal laptop, his professional prowess in fixing computers came in handy since he was one call away. I was very appreciative that having a friend that professionally worked with …

I recently worked with Mike Eagan and he was so patient and kind as we worked to troubleshoot my computer issue. He also didn't give up when the first couple of things he tried didn't work and was ultimately able to resolve my issue. I really appreciate the service we receive from ExactIT! Thank you Mike!

daniel was very helpful in helping me fix my computer. easy going, friendly, helpful, very funny and made the entire experience joyful. i never felt awkward, embarrassed or intimidated at any point. just a very cool and down to earth guy. thankyou!