Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Indianapolis, Indiana
Exact IT Consulting Quotes?Based on 72 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, professionalism.
Called regarding an issue I was having sending a email scan. I worked with Daniel and he had it fixed in no time. He was a great help. I appreciated his help on making sure things were taken care of correctly....
I can always count on Exact IT to take care of any problem I call them about. Their support team is helpful, knowledgable and treat you like you are the number one client....
Had an truly amazing experience with ExactIT. At one point had a team from Italy, and engineer from the US, and a rep from ExactIT all work together to resolve an issue that would have taken days if not done in real-time remotely. Thank you all again for the continued support....
Joe Arnold helped me after hours to ensure our company did not experience a service interruptions. Cannot reccomend Exact IT enough....
Our company has been with Exact IT for several years and have had the best service possible. If we have an issue it is attended to immediately and handled. No down time, couldn't possible give them a better recommendation! The absolute best!!!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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