Excel Wireless (Columbia) - 5.0/5 Rated MSP Reviews & Services

Excel Wireless is a Balanced MSP based in Columbia, holding a 5.0/5 rating across 6 reviews. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (6 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Excel Wireless

81
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Columbia, South Carolina

Excel Wireless Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

always
antennas
shipping
quality
products

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Aurélie Barras

ZDA has been a reliable supplier for our company since our beginnings in 2018. They offer great quality products, accompanied by always accommodating customer support. We are very glad to count an American company amongst our suppliers. We know we can always count on ZDA!...

Lee Lee

Just WOW! The world of cellular boosters and antennas is frought with lies and broken promises, but one call to Excel Wireless and they will set you up with the best solution for your situation. I thought buying poor quality Chinese …...

Paul LD

We've ordered from these guys a couple of times and have always been pleased. Competitive prices on most items, great prices on others. Ship out quick and if there is an issue, it's quickly resolved. Would be nice if shipping was a bit less …...

Phil Calhoun

Crazy fast shipping, great antenna products! I have ordered 5+ LTE antennas over the years and most arrived next day and performance has more than exceeded our expectations. I don't look anywhere else when I need antennas!...

Scott Richards

Wow, I thought I needed a booster, but talking to them they said a larger antenna for my wireless router was a better option, saved me $400+ and performance improvement is amazing. Not to mention shipping was faster than Amazon! Thanks!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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