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Florida Department of Revenue Child Support Program Reviews, Services & Trust Score

Florida Department of Revenue Child Support Program - Miami-Dade State Attorney operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 2.4 (70 reviews) AI Trust Score: 52/100 Balanced MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Florida Department of Revenue Child Support Program

52
Trust Score
70
Analyzed Reviews

😊 Positive: 8%

😐 Neutral: 0%

😠 Negative: 92%

🌐 Visit Website

Miami, Florida

Florida Department of Revenue Child Support Program Quotes?

Service Delivery Analysis

Florida Department of Revenue Child Support Program - Miami-Dade State Attorney operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style High-touch
Operational Maturity Highly Established

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Professional client interactions

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Poor customer service
Long wait times
Administrative errors
Limited office hours
Inefficient communication
Interstate support issues
Rude or unhelpful staff
Occasional helpful employees

AI Review Intelligence Summary

The reviews reveal widespread dissatisfaction with the child support agency, highlighting poor customer service, inefficiency, and lack of responsiveness. Many customers report long wait times, unhelpful or rude staff, and administrative errors such as wrongful wage garnishments and mishandled paperwork. There are complaints about limited office hours, outdated systems, and inadequate communication, especially regarding interstate support. A few positive mentions praise individual employees for their professionalism and helpfulness. Overall, the agency is perceived as ineffective and frustrating, with calls for systemic reform and better-trained staff to truly support families in need.

Customer Review Highlights

007 is Me ⭐ 2/5

These people don’t care and will garnish your wages even when there is not a legal existing court order. When you call them to fix it they say they are working on it but nothing happens. Takes hours sometimes to reach someone and when you …...

Alethia J ⭐ 2/5

I wish I could rate this agency with zero stars if possible. There's a significant need for thorough assessment and consistent action, particularly concerning interstate support. The absence of an assigned representative hindered the …...

Alfonso “Mr. YUHCA” Tellado ⭐ 2/5

They should extend the closing time at least an hour. Currently, they close by 16:00 hours. Do to the pandemic, and downtown Miami traffic, most people can't make it on time to appointments or payments....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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