IT of United States Miami - MSP Reviews, Trust Score & AI Analysis

IT of United States - Managed IT Services & Support South Miami / Coral Gables Office operates as a Security-First MSP with notable strengths in Helpful support team, Security-focused operations, Personalized customer experience, Professional client interactions, Exceptional customer satisfaction. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
IT of United States - Managed IT Services & Support South Miami / Coral Gables Office logo

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⭐ 5 (153 reviews) AI Trust Score: 99/100 White-Glove MSP Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
100/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for IT of United States

99
Trust Score
71
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Miami, Florida

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Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
100
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Security-focused operations
Personalized customer experience
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Professional client interactions
Security-focused operations
Personalized service
recommend

AI Review Intelligence Summary

Based on 71 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, professionalism, a security focus, personalized service.

Customer Review Highlights

Talya Ben-Haim

The best company out there setting up IT systems! Would recommend to all!...

Erick Torres

Excellent service, can always count them with any service you need. Definitely recommend them to any business needing a team....

Alejandra Reyes

I really recommend Victor service, he always take care of our needs with prompt time ... Very efficient :)...

Juan Applewhite

Super happy with this company’s performance and great customer experience! Very helpful staff!...

Madelin Diaz

Thank you for helping me with my office 365 issues. Hosting my website was so fast and easy. Great IT services guys!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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