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Virtuworks

Miami, Florida

4.9 (237 reviews)

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📈 AI Insights

94
Trust Score
70
Analyzed Reviews

😊 Positive: 100

😐 Neutral: 0

😠 Negative: 0

About Virtuworks

Virtuworks is a managed IT service provider based in Miami, Florida, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating Virtuworks should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

Virtuworks consistently delivers exceptional IT support and cybersecurity services, praised for their rapid response, professionalism, and technical expertise. Customers highlight the team's dedication to resolving issues efficiently, with personalized and friendly service. The local presence of Virtuworks enhances convenience, while staff members like Omar, Morgan, Fernando, and Mauricio receive special recognition for their responsiveness and problem-solving skills. Clients appreciate the company's understanding of their needs and availability, fostering long-term trust and satisfaction. Overall, Virtuworks is a reliable partner for businesses seeking proactive, knowledgeable, and customer-focused IT solutions.

Our Analysis of Virtuworks

Based on available data, customer reviews, and service offerings, Virtuworks appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Miami often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Miami for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Virtuworks is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Miami.

How to Choose Between Virtuworks and Other MSPs

When comparing Virtuworks with other providers in Miami, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Virtuworks

What services does Virtuworks offer?

Virtuworks provides Managed IT Services, .

Where is Virtuworks located?

Virtuworks is based in Miami, Florida.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Miami typically depends on the size of your business, number of users, and level of support required. While exact pricing for Virtuworks may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 237

I was having a hard time looking at my monitor because of its low resolution but hey, Thank you so much to Virtuworks for fixing the issue! Great help!

We had an issue this morning and I called Omar and he got right on it Mauricio and Juan resolved the issue right away as always you guys are always the BEST!!!!! Thank you so much

Morgan is always such a pleasure to work with. We are grateful for the dedication that was allocated to fixing some detrimental IT issues in our office.

I am very happy with virtuworks services. My Goodwill to Joe, Fernando and Gilberto who are always doing a great job.

I would like to express my sincere appreciation for the excellent support provided by Nicholas. He not only successfully resolved the virus issue on my computer but also addressed the scanning problems with my printer. As a result, my …

Virtuworks consistently delivers quick, efficient, and effective service. Their team is always responsive and professional. Recently, Fernando resolved an issue for our board president with impressive speed and provided a clear, …

Amazing response time!
I received very quick responses via chat and email and my questions and issues were nearly immediately answered and corrected. AWESOME!

I have used Virtuworks for IT support for going on 3 years now and have always had positive expierences with them. The staff is always understanding of my needs and understanding about my availability. I have always found Mauricio to exceed my expectations.

wrote a ticket, came out to our locations asap, and took care of the problem, the gentemen(david) had a nice attitude and was helpful, very happy with service.

The service was great as always, great response time. All issues addressed right away.
Thank You for your service.

Always very pleasant, helpful and detailed. Love these ppl....

The matter was resolved promptly, and I was provided with comprehensive written resources should the issue arise again. A true win-win

Our experience dealing with Virtuworks over the years has been better than great. To have a reliable team of experienced and knowledgeable engineers and technicians is a plus. Could not have a smooth operation without them. …

VirtuWorks is an outstanding IT support and cybersecurity provider that truly understands the needs of modern businesses. Their team delivers reliable, proactive, and secure technology solutions that give companies peace of mind and allow …

Virtuworks is very helpful and replies in a timely manner. I never wait long for them to fix any issues I may be having. Thanks virtuworks!

Thank you so much. Virtuworks is amazing and alway helpful. Thank You!

VirtuWorks is organized and professional always strivong to address our IT issues as quickly as possible. Having a local office is very convenient and makes working through problems that much easier. Thanks VirtuWorks!

Diego Sabogal is the tech I worked with on a recent issue and I couldn't have received better customer service and effectiveness on this issue. He knew exactly what was wrong with my computer and how to find the fix in a timely manner. To …

VirtuWorks usually solves our problems quickly but this time they took a little longer... but with the same efficiency! …

Great customer service! They are able to resolve my server issue in seconds. Very timely service and very helpful technicians.
Glad that our firm chose you as IT solutions provider

Virtuworks has been the IT support for the management company where I am employed. They always get the job done, sometimes quicker than at other times and I am pleased with their friendly service.

Great company and knowledgeable in their field. Jason was awesome! He fixed our problem in an expeditious way. Their response time was fast and greatly appreciated.

Morgan goes above and beyond whenever any of my tickets get assigned to him. He is fast, thorough and a pleasure to speak with. I have given him some difficult issues to help out with and he is determined to get it fixed as soon as possible …

We've been using the team over at VirtuWorks for years. They are very professional and organized and always strive to address our IT issues as quickly as possible. Their office is local, so whenever we need them on site they are quick to get here. Thanks VirtuWorks!

Fernando was very helpful knowledgeable and kind. Fernando made sure I was set up for success in my position.

great service and fast response!

Jorge Alonso is always so polite, prompt and professional. He fixed my problem today in 2 minutes and I am so grateful .

These guys are awesome!! Very professional staff and excellent wok. You can count on David Simbaco to answer any of your questions and he's there every time.

Virtuworks provides top-notch IT service and support! Christopher resolved my tech issue quickly and professionally. I'm back up and running in no time – thanks for the stress-free experience!

Can sometimes be a little slow, but that could be related to the severity of problems I had. everyone is friendly, knowledgeable, and efficient on the phone, and my issue was resolved. Thanks!

Excellent service. The technician Jairo Llano is extremely capable and polite. CONGRATULATIONS!

We can count on VirtuWorks to fix any problems we have at the office. They are always available to take my call and send someone to fix the issue right away. Their technicians are very professional and have a great attitude.

Joe was fast and fantastic in getting my email account reset and running back to normal. Thank you Virtuwork for all your help!

I’ve followed all of the company’s procedures for requesting technical support, including submitting tickets through the customer service line, yet I’m consistently told to wait for a callback that never comes. I even scheduled a support …

Morgan was very quick to resolve my issue. He was very personable while doing so. He communicated his process to me the entire time so I was kept in the loop. He went above and beyond the original ticket I put in and resolved multiple other issues I was having. 10/10 customer service

Jason was very responsive and pleasant to deal with in installing my business networks on to a new laptop

Virtuworks was very helpful in guiding me through setting up my new computer at my job. I would recommend their services to all.

I just signed up with Virtuworks. Their 5 star reviews are well deserved. We were having terrible problems with our previous service. Virtuworks stepped in, took control and fixed everything. Their team was very professional, really …

Anytime I have a small or big issue they are extremely helpful, speedy in their response and diligent with their resolutions. Always happy with their service

Dan is a GREAT help! Thanks to him I now am able to access the email from my new location. Thank you!

Edgar went above and beyond to fix the issues I was having with my computer resolving them in a quick, knowledgeable, efficient and professional way and now it's running perfectly!!! Kudos!!

Great Company to work with. The are fast in solving issues and very professional and nice.

Jose Guillermo always comes through to help when our system proves difficult, his assistance in troubleshooting our devices, allows us to better serve our clients. Once again, you have outdone yourself. You persevered and you found the solution to the technical issue we have had for a few weeks now. Thank you so much!

Always a pleasure working with David & Fernando. They are responsive, professional and very competent. They make my job easier, thank you!

Jose Guillermo has always been a huge help. He always resolves my issues and even provides training on how to prevent further issues from occurring. He is patient, kind, and very professional!

Jairo Llano, He's extremely knowledgeable and very patient.
Thank you, Virtuworks, for sending him.

I just wanna say: Dan Vidal is always available for me and assists in the best way possible!!!
He’s consistently courteous and enjoys my jokes which is a good thing because my …

Always able to resolve my concerns in a timely manner and they have great customer service!

We love virtue works! They quickly solve any issues we have (which we never do) and they’re very pleasant over the phone. We use them on a daily basis and are very satisfied. We’ve only had to use them once for a mistake on our end and they handled it within a day. Great company and definitely not a disappointment! We love virtuworks!

Yandro Lara was very friendly and knowledgeable. He has very good customer service skills.

The techs ara always so helpful and patinet. Thank you Virtuworks !!

Jose has been instrumental in getting me set up at my new job. His knowledge, patience and professionalism with me and my issues are bar none. He obviously loves what he does! I would recommend him to anyone. …

The guys at VirtuWorks were wonderful, we moved from one suite to another within the same building and they took care of moving all the network, wifi and phone system. They did it all within one day hassle free.

Great attitude and great service! Quick and to the point! Jason is amazing! and so is Aaron :)

Best IT service ever, very diligent, fast, easy to reach and very knowledgeable.
Always wiling to help and solve any issue for your costumers, we have been clients for over 6 years and counting!

Great help fixed my issue within mins and gave a few tips! Thank you

Great job. You installed the remote connection super quickly. You are a professional who really knows what is doing.

My needs were addressed quickly, and they came to a speedy resolution! Both representatives I spoke to were friendly and knowledgeable. I appreciate the prompt service!

Dany was able to help me with the computer problem very quickly.

I've know of Virtuworks for almost two years now, and I would definitely recommend the services offer by Virtuworks. The customer service is great and are experts in their field.

All of the Techs and Monica are super personable and make the headache of troubleshooting that much more pleasant. Can take a while to get back to you but are always fun to work with!

Aaron is knowledgeable and persistent and will keep working until we find a solution to any technical issue i am having.

Best IT service in South Florida hands down. They have the capabilities to run your firm worldwide. Staff is extremely knowledgeable and if they do not answer the phone within two rings as they normally do, they will get back to you very …

I rarely look my work email, but when I need to reset the password for it Virtuworks is the company who provide the service to my company, and this guys are the best, fast and reliable. Excellent service ! thank you guys

advised of my issue and had someone here with in a couple of hours.I have nothing but great things to say about VirtuWorks. EVERYTIME I have called in with a lock out or network down or any issue it has been resolved immediately. The Reps are awesome. Friendly, knowledgeable and courteous.

The techs do a great job with our office needs! They are helpful, resourceful, and thorough!

Great Tech Company and resolves my tech issues quick.

The team rocks, Virtuworks provide IT support to my work place, and they are great!! my last request to help to reset a password for coworker who do not know to much about computers was fast! Always very friendly and they answer all your doubts.

I have only had great experiences with Virtuworks. They quickly respond to emails letting you know they are working on whatever issue you may be having, and send status update emails also! Their staff is very friendly, knowledgeable and I …

Our experience dealing with Virtuworks over the years has been excellent. Their technicians are very helpful and knowledgeable.

Services

Managed IT Services

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