Hexagon IT Solutions in Draper: 4.6-Star MSP Reviews & Trust Score

Hexagon IT Solutions is a Balanced MSP based in Draper, holding a 4.6/5 rating across 17 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.6 (17 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Hexagon IT Solutions

83
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Draper, Utah

Hexagon IT Solutions Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

solutions
hexagon
many
project
years

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Brandon Malan

Great team. Attentive, knowledgable developers. They have delivered on every project we've given them over the past few years....

Chase Freebairn

Hexagon IT Solutions has been, and continues to be a trusted and valued resource that we rely on for many technical needs. We've worked with them on many different types of office and special project needs and they have been professional, …...

Jana T

Orriant has been working with Hexagon IT Solutions since 2015. Since then, they have been our sole partners in systems development. They created our proprietary wellness platforms and mobile apps at Orriant concentrating on medical and …...

John rex

Technically agile and high performance team. Also we are more excited with reliable leadership. John Rex, CEO, Gobuild...

Julie JIS Admin

Hexagon IT Solutions has been on the forefront of growth for many years. From system maintenance to intuitive forward-thinking solutions in software development, this team is an industry leader!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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