Symantec Corporation in Draper: 4.4-Star MSP Reviews & Trust Score

Symantec Corporation is a Balanced MSP based in Draper, holding a 4.4/5 rating across 44 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.4 (44 reviews) AI Trust Score: 79/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Symantec Corporation

79
Trust Score
12
Analyzed Reviews

😊 Positive: 91.666666666667%

😐 Neutral: 8.3333333333333%

😠 Negative: 0%

🌐 Visit Website

Draper, Utah

Symantec Corporation Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

symantec
office
place
broadcom
building

AI Review Intelligence Summary

Based on 12 reviews averaging 4.7 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Adrian Otto

You need to be an invited guest to visit here. This is a typical first class office building....

C A

Well done always....

Nic Mansfield

Broadcom, Inc. acquired the Symantec Enterprise business unit (...and the Symantec name) in 2019. This office is part of Broadcom now. The company that was formerly "Symantec" is now NortonLifelock....

Doug DuMond

It is no longer Symantec Corporation. It is now Broadcom....

D G

Nice place all around....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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