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Intelligent Technical Solutions Reviews, Services & Trust Score

Intelligent Technical Solutions operates as a Balanced MSP with notable strengths in Fast response times, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 4.7 (55 reviews) AI Trust Score: 90/100 Balanced MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Intelligent Technical Solutions

90
Trust Score
55
Analyzed Reviews

😊 Positive: 92%

😐 Neutral: 4%

😠 Negative: 4%

🌐 Visit Website

Las Vegas, Nevada

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Operational Assessment

Intelligent Technical Solutions operates as a Balanced MSP with notable strengths in Fast response times, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style High-touch
Operational Maturity Highly Established

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Professional client interactions

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Knowledgeable staff
Friendly and helpful service
Quick issue resolution
Proactive support and updates
Professionalism and reliability
Clear communication and explanations
Managed services and technical expertise
Customer satisfaction and care

AI Review Intelligence Summary

ITS is widely praised for its knowledgeable, friendly, and responsive staff who provide excellent technical support and managed services. Customers appreciate quick issue resolution, clear explanations, and proactive assistance, including remote updates and storage advice. The team is described as professional, skilled, and genuinely caring, often going above and beyond to ensure customer satisfaction. While most reviews highlight positive experiences, one customer noted minimal capabilities and inept tech staff during onboarding, leading to cancellation. Overall, ITS is recommended for its quality service, professionalism, and value, especially in Las Vegas.

Customer Review Highlights

Aaron Moon ⭐ 4.4/5

ITS is a well integrated system and very friendly to work with. Implementation could be quicker but the staff seem to be knowledgeable and happy to help....

Alicefaye Camper ⭐ 4.4/5

Steven is the best and he is soooooooo helpful! He explains things in a way that I can easily understand and convey to others...

Bambi L. Koch ⭐ 4.4/5

2024/12/06 Edison quickly resolved my Outlook .msg issues and showed me how to deal with any future issues I may have with this oddball problem. Thanks, Edison!2024/10/22 Always a 10! Thank you, Adam! …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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