MacHQ -St. Louis Apple Authorized Repair & Sales

Great experience! The owner Jim is so thoughtful and helpful and his staff is great. It’s a really good find! *****

Great service!! I went into for a free diagnostic to see if my MacBook pro was running well. They identified some malware and removed it. I had been trying to remove for years, but could not. I will be going back when I am ready for a new computer.

These guys can fix anything. They just did a big upgrade on my 8+ yr old MacBook and it's good to go even longer now. They're the best!

Definitely a good place to take your Mac quick & fast and very nice

I brought in a 2T USB External disk drive to see if they could recover data from it. The staff were very friendly and helpful so even though I thought the cost of this service was a little high I when with it. I was notified the same day …

I have been a MacHQ customer for many years. When my 27 inch iMac OS was no longer updatable I started checking our replacements. Because we had moved to FL I initially did not consider MacHQ. After some initial research I decided to …

Took my IMAC for a free diagnostic tune-up. As advertised in and out in 20 minutes. Jim was very informative on the condition of my computer and gave my computer a passing grade. No pressure.Thank you for this fantastic service you provide.

The staff is always very attentive, professional and efficient. The no frills location allows them to keep your cost down especially compared to the overpriced Apple Store. You won’t be disappointed with Mac HQ

Received prompt, excellent service from the staff. They were able to rescue a disabled Thunderbolt Display at minimal cost, which was an appreciated solution just following Christmas expenditures. Will return whenever Apple product service is required. Thanks, guys.

I LOVE MacHQ! I just purchased a brand new desktop and they transferred all of the data from my laptop to my new desktop. I was able to hit the ground running with setting up my new desktop in my office. They made it very easy. I also …

I give these guys a 5 star. Great service. I highly recommend that you make sure you can login to your machine before you leave. It cost me a 4 hour round trip.

Getting here was easy, even from Illinois. Arriving I found ample free parking just steps from the entry. There were 2 customers ahead of me but all the techs appeared to be working hard so I wasn't worried about a long wait time. I …

These guys are fantastic. The price was reasonable, the work quality and done quickly, the communication is clear and frequent. I highly recommend this place for your Apple product service!

I have used MAC HQ for years now and have bought all of my computers and supplies here for both myself and my children. The staff is incredible - both knowledgeable, pleasant and efficient. So much better than waiting for hours at the Apple …

I could easily make an appointment online and they checked out my laptop while I waited. Their suggestions were helpful, and they did not pressure me to buy anything or trade in my computer. Friendly, helpful, professional - I will go back again!

In terms of phone and computer repairs, there absolutely is no place better to go for Apple devices than MacHQ. They get it done right every time and are able to do it the same as Apple would but in less time. The prices here can't be beat for their pre-owned devices either, that's for sure.

I cannot recommend MacHQ highly enough! I needed repairs on my iPad, and they diagnosed and fixed the problem promptly, and for a very reasonable price. They were very courteous, kind, and helpful, and provided great service, I would definitely return to them for future repairs!

Great service really helped me cleaning my charging terminal , getting a new battery and giving me a new flat phone charger.

Great service and friendly people. I left confident in my product and pleased with the price.

The staff was super informative and sweet! They checked me in, fixed my iphone 16 charger port, and sent me off within 30 minutes. Thanks so much. I couldn’t recommend this place more.

So glad I found this place! Very impressed with their business model and customer service.

I just ordered a new individually built laptop--Sean was knowledgeable, efficient, helped with my decisions on details, and the whole process went smoothly. This has been my experience with MacHeadQuarters in St. Louis for at least 15 …

I had excellent customer service today at MacHQ. The system on my 8-year-old iPad was not updating. When Bailey checked it out, he explained the problem very clearly and offered several solutions. In the end though, I did decide to buy a …

MacHQ has always been my go to place for computer sales AND service. As I told the employee who helped me this past week, "The staff here always make me feel better whether I need a repair or want to buy a new product." The reason for this …

I am extremely disappointed. I took my daughter's phone in to get repaired and specifically asked the gentleman helping us if the part would be in and the phone would be ready before a certain day and was told that it would be. The day in …

The staff helped me so much to retrieve data from my poor dying Mac laptop and to choose a replacement. My spouse picked it up for me once it was ready and made the same comment! He plans to return to choose a new/used desktop!

I came in this morning to see if an old MacBook still worked. I asked the salesman to charge it and if it works, I would be interested in buying a charger for it. The guy takes my MacBook and plug a charger into for 15-20 secs and says it …

I took my MacBook Pro in for a display replacement. Great customer service. Super fast turnaround time. I have no complaints. …

Brought in my MacBook Air because it had the dreaded exclamation point of death, and they fixed it up within 24 hours! Way faster than sending it off to Apple in the mail.

Quick turnaround. Personal service. Why would you go anywhere else than Mac HQ for your computer needs?

I just got my 3rd MacBook Air via the "New Computer for Life" program that Mac Headquarters (not Apple) offers. As always, I received prompt, professional and personalized service from their staff. They even did the data transfer from old …

Fantastic. I bought a “new” open box MacBook Pro 16 inch from Best Buy and within a couple days I had endless restarts and kernel panic issues. I tried everything to fix and round out there was a logic board problem. macHQ decided to …

Great customer service, clearly explained problem and what to do to resolve. Great turnaround, received a day earlier than expected. Highly recommend Computer For Life!! You won’t regret it, we’ve used this service for the past 15 years. Kudos to Mac Headquarters!

Excellent service and prices. I’ve recommended it to several people. Wish you had a facility in Cape Girardeau; would save me a 2 hour one way drive.

The staff members impressed me as very welcoming, professional, and helpful. I appreciated the way they worked as a team, and the way they interacted with other customers.

Amazing service and support. I love their rental program, cannot imagine ever purchasing a computer again - every two years pop in get the new computer and off I go - so easy!

Easy to schedule an appointment for my iPad. Store was ready on time and the service was excellent. Trouble shot a few things with me up front, but the issue was a little deeper. Great explanation of next steps and what to expect.

Just want to put in another good word for the folks at MacHQ. I've been coming to them for many, many years (forever?), never disappointed. We're on the New-Computer-for-Life plan; but even to purchase a computer outright, I wouldn't go …

Went in to troubleshoot one AirPod. Had to pay $95 just to have it evaluated. Online it shows cost at $80. Then I was told that both were bad and it would be another $95 so now it’s more than the cost of a whole new set including the case. …

I have always used macbook pro machines and the service work that rarely becomes necessary has always been done quickly and expertly by the crew at HQ. The only folks I will trust to work on my business and personal machines.

I have used Mac HQ for years and they are awesome! I bought a refurbished iMac from them about 4 months ago and it stopped working after 3 months. I brought it back to them and they repaired it…and had it ready to pick up the following day …

I’ve been going to Mac HQ for 20 years now. Jim and his team have always taken care of me and I’ve always loved the experience of working with them. I’d highly recommend them to anyone.

I went in for my first Mac tuneup, and found it to be really helpful. Jim cleaned up some things for me and advised me on how to keep things running smoothly. The tuneup was comprehensive, and Jim went over everything the looked at and …

Had an issue with my iMac. They diagnosed, fixed and had it ready for me in 2 days. Great service!

Avoid the lines at the Genius Bar! MacHQ is fabulous. No lines, repair techs on site.Told me my I pad would be 350.00 to replace screen. Clearly not cost affective. Sold me a refurbished one several generations newer than mine for 100.00. Very pleased! Didn’t try to oversell me.

Had this mac since 2017, it had backlit display (doesn't light up) and battery issue. I brought it to apple store first, and their repair cost was just under 700. I decided to try my luck at MacHQ, and it was Nathan that checked in my …

GREAT, timely service for my battery replacement. Customer service is A+. Definitely will use in the future for all my Apple-related service.

I've been a MacHQ customer for over five years. Their generous offer of a complimentary Mac check up was well worth my time. I'm grateful for what I learned and for the savings on some software. …

They told me they don't fix "hardware " problems and it was. I took it from them to Digital Doc who fixed it. MacHQ is good for buying a used computer but I will never return for repair work. And thanks for the reply, and while my …

Bailey was very helpful and knowledgeable. Mac HQ is definitely on my recommend list.