MBC Solutions Scranton - MSP Reviews, Trust Score & AI Analysis

MBC Solutions operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
M

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.8 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for MBC Solutions

82
Trust Score
6
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Scranton, Pennsylvania

MBC Solutions Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

best
computer
recommend
highly
area

AI Review Intelligence Summary

Based on 6 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

LarellMarie

Our business, unfortunately, experienced recent computer issues. Each time we called on MBC Solutions and are so grateful we found this company. All of their techs are so knowledgeable, professional and a pleasure to interact with. They were able to resolve every issue satisfactorily. Definitely recommend them!...

Cyndi Shaw

Very knowledgeable, prompt and friendly. Happy to have found an awesome new tech team for all our needs. Highly recommend!...

Lisa K

Dont go to Best Buy!!! Go to and I HIGHLY recommend MBC Solutions to fix your computer issues. Cam fixed my computer, kept in touch with me every step of the way. He's professional and knows his stuff. Brought my computer to Best Buy and …...

Bob Leese

Best computer service in the area :) Come Visit us!...

Wendy Potts

Excellent IT team! They are the best in area. I highly recommend them....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss MBC Solutions.


No discussions yet. Be the first to ask a question about MBC Solutions.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>