Secure Cloud Technologies Scranton - MSP Reviews, Trust Score & AI Analysis

Secure Cloud Technologies, LLC operates as a Balanced MSP with notable strengths in Fast response times, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
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⭐ 5 (6 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Secure Cloud Technologies

81
Trust Score
6
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Scranton, Pennsylvania

Secure Cloud Technologies Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

85
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
highly
recommend
secure
cloud

AI Review Intelligence Summary

Based on 6 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support.

Customer Review Highlights

Adam S.

This is one of the best MSP companies around! I have worked with them for a couple of yrs now and they are very professional and knowledgeable. Highly recommend!...

Cherry Ridge Vet Clinic (CRVC)

Secure cloud has been nothing short of an absolute pleasure to work with. They have saved us many times, and a lot of the time it is without any notice.. I trust them 110% with our IT needs- Highly recommend!...

Darien Franklin

The secure cloud team is always taking care of our businesses needs! They are always willing to take on the task, big or small! The customer service is GREAT! Highly recommend Brian and his team!...

JOAN WONTROSKI

They know what they are doing. thank you...

Kelly Cali

Brian and his staff at Secure Could will go above and beyond to make sure you have everything you need. Response for IT issues are handled quickly and efficiently. Highly recommend!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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