MERIT Solutions 2.0

Merit is our IT support and everyone is always so helpful and knowledgeable. They have always fixed every one of my issues.

My experience with Zach was first rate. He actually took the time to LISTEN to my issues, asked the right questions, and had a resolution for me by the end of the same day. His followup was prompt and informative. Thanks!

Nate was very helpful and fast in getting my scanner set up for me. minimal wait time on the phone or during the call while working on it. 5/5 would call them again for help.

I'm a new Merit customer and I'm already pleased with my decision. Prompt and successful service to a recent help request.

Our law firm has worked with Merit Solutions for over 15 years. Solutions is right! Always ready with great ideas to make our business work more efficient or anticipating growing needs.

Merit has been very helpful fixing all of my problems with my system. They always act expediently and their techs are always patient with me and fix my problems promptly! Nate took care of my Outlook issues today in a short time. He was …

Tony was very efficient and prompt in handling my issue. Had it corrected in a timely matter. Thanks

Merit Solutions has been an exceptional Managed IT Partner for our organization. Their team consistently delivers top-tier customer service, going above and beyond to ensure that our staff can perform their critical work within the …

It is always great to work with Merit Solutions. I have not experienced any issues while dealing with them. Everyone seems very knowledgeable and helpful.

The best IT company I've ever worked with. They always provide excellent service and go above and beyond my expectations. Highly recommend!

Merit 2.0 is an EXCEPTIONAL IT company for any sized business. They are efficient, competitive in pricing, value partnerships with their vendors and have amazing response time for customer support! LGBT Life Center is so proud to partner with Merit 2.0!

made a major problem with Microsoft Outlook program.
it took ever to download and the app was timing out.
the service agent was able to take over the system and asst. in every way and bring it up running. Awesome job in a short period of time during a phone call

Merit Solutions has been supporting our company since before I began here 8 years ago, and I have received excellent assistance and guidance during that time.

Also would like to recognize Jake Alford for his help initially in getting this handled so quickly. David responded addressing the issue and providing resolution details quickly and offered to monitor the logfile for additional issues with threatlocker which was much appreciated. Thanks to you all.

my company uses Merit and they are always helpful and see tickets through. most of the time they are chasing behind me to get my issues resolved but they are always accessible and stay on top of our needs.

It's been a few months since we've started working with Meritt. In the short time, our IT needs have been met with patience and efficiency!

Merit technicians are quick to respond and well versed in the hidden mechanisms of software and computers to keep us up and running.

Merit is the new IT provider for my workplace, they are very responsive and quick to resolve issues.

Merit is the best! Truly every issue that comes about, it is resolved in a very slight amount of time, and nothing but professional on their end. Integrating to them was the best thing our company has done. Thanks, Merit! …

The MERIT Solutions 2.0 team provides efficient, fast and accurate service to our IT needs. They are true extensions of our internal team providing excellent service.

Merit is fantastic. You can't go wrong with all your IT needs. My business has been supported 100%.

Merit has been great help to us. I have been reaching out often due to changes in our system, and they always respond promptly. I am pleased with their service. I have recently been helped by Dave and Lee and they are both great!

Working with MERIT has been truly invaluable. They are kind, patient, and extremely knowledgeable, and they always resolve my issues efficiently. When technology feels overwhelming, they bring calm and clarity. Highly recommend.

Sylus did not give up on the difficult problem of connecting my scanner and also making sure my adobe was working properly, and now everything works great! Very thankful for them!

Great IT company! My law firm uses them and they are quick, talented, and effective. I highly recommend!

The tech that worked on my issue, Lisa was great! She was very thorough, professional and very nice. She didn't give up and kept trying different things until the problem was solved.

MERIT Solutions 2.0 staff and techs are all a class act. Their resourcefulness and response time with our businesses is top notch. We consider them a true business partner.

Helpful from the start. And when I reached out through your open ticket system, the Tech called me within just a few minutes and resolved the issue completely. Well done.

Merit and their support team do a great job responding to computer challenges I come across. They work quickly and diligently to complete any task I may need help with.

My Company brough MERIT Solutions on board just a short time ago and they have exceeded expectations thus far. They go above and beyond and their responsiveness is better than an in-house IT department.

Quick and efficient service, as always. This is a great IT company...thank you for your help!

Our company Muse Design Inc. has been a customer of Merit Solutions for many years now. As our company grows, Merit is by our side every step of the way to offer solutions to foster our growth. I appreciate the relationship and Merit's …

Responded very quickly and was able to resolve my issue immediately. Plus Derick was extremely kind and had a great personality on the phone! …

We worked with Merit on a mutual client. The service was professional, knowledgeable and courteous. Good company to work with.

Lee was very helpful with a difficult task. She worked on the project for multiple days and followed up to make sure the system was working.

James at MERIT was able to answer my questions and did some research to determine the correct new piece of computer equipment that I might need. Great customer service!!! Quick response time as well!

Jpey did a great job of helping me set up my laptop and installing software that I need to use. His explanations of the features I need and how to navigate and interface devices was exceptional. His directions were clear and concise. Thank you so much!

Professional and helpful. So often the "help desk" is labeled the "helpless desk." Not the case with Merit. Merit has solved each technical issue in a timely manner. They also provided the additional information needed for understanding why I am having the issue and how to avoid it in the future. IT support that's truly supportive!

They always can solve a complicated situation. And we really like their team and they work well together and with us.

We have been working with Merit for about one year. They are great and very responsive. The follow-up is impeccable. I would recommend Merit for all of you IT needs.

Every non-tech person wants an easy, quick response and resolution time when it comes to technical support assistance. This is what you will receive from Merit Solutions!! I definitely recommend them.... every time I've needed them the …

My organization has been working with Merit for several months now and their techs are the friendliest I have ever worked with. Not to mention their follow up and follow through are amazing. I would highly recommend them to anyone.

Merit is quick to have an agent contact you! David is always so helpful and explains the process as he is completing the ticket! His upbeat attitude and joyful conversation during the whole interaction makes the IT issue more tolerable!

Always a pleasure working with Dan! Typically he can remote into my computer and fix the issue immediately. Merit has been an asset to our company, thanks guys!

Merit Solutions employee Nate helped me to archive my numerous emails and followed up swiftly after the weekend to make sure it was working for the future. Thanks Nate. Linda with Caplan Law Group.

Merit Solutions tech team is always ready to help. They deliver solutions with a knowledgeable staff and quick response times!
Thank you for your assistance. Linda Carter at Caplan Law Group.

Cannot recommend them enough. Always kind, understanding, and patient. They always work diligently to solve my tech problems and are available at a moment's notice!

Josh at MERIT is so quick and responsive in solving problems! Very kind and helpful. He explained the issue to me and was able to completly fix the problem over the phone!

I'm working on an important and time-sensitive project today and Merit Solutions employee Josh resolved my problem quickly and efficiently. He provided helpful tips for daily usage to prevent future recurrences of the same problem.

The Merit team are knowledgeable and courteous when we call for any IT issues with our practice. We are thankful to have them as part of our team.

I have been with Merit for over 10 years. As they have grown their service has only continued to have gotten better. It does not matter which tech you speak with they are all knowledgeable and pleasant to dela with. Special shout out to Dan and Gerry for all of their recent help!

Fast, thorough help. Laptop problem with Outlook fixed in short order.

Would recommend Merit to anyone looking for IT support. Being able to speak with a real person who has excellent customer service skills, knowledge and helpfulness is what you want.

Merit is great to deal with. Everyone is very professional and quick to address the needs of our company.

They had a fast turn around. They were also great with communication. And Sylus was awesome in helping me with my problem.

These guys are awesome at Merit. Every time I call in they are super nice, they explain everything and they get things done quickly. Their response time is on point! Keep up the good work MERIT!

Every time I speak to a tech at Merit, they are friendly and knowledgeable. They are proactive in finding solutions. I highly recommend them.

I am extremely impressed with the overall quality of services provided. The experience was exceptionally pleasant, with minimal wait time that made the entire process efficient and stress-free. What I particularly appreciated was having the …

Tried several things to fix the problem and made it so if problem happened again I would get error message that would better enable Merit to solve problem. Was proactive in reaching out after I put in my ticket to get ahold of me so we could work on it

great work today Tony..... really appreciate you, and Merit, for all of my IT needs and protections. Thanks again and have a nice Holiday weekend. Your team's response to address any and all of my IT operational needs / concerns, is very professional and successful

We have been doing business with Merit for many years through several changes in technology. The management and techs have always strived to provide quality customer service and work hard to provide a timely solution to our ever constant tech challenges.

Merit Solutions is a great company to provide all your business needs tech support. They are very "hands-on" and responsive to their customer needs!!

These guys are the best. Call them and they won't let you down.

Eric was phenomenal with his quick response and patience to connect my printer remotely. The whole team is awesome really. Thanks guys!

Great support! They are QUICK! I've had several issues with my computer and each time Merit was involved it was taken care of swiftly. At one point it was so fast it took less than three minutes to resolve the problem.

I can't say enough about Merit 2.0. The computer world is moving at a fast pace and it's very reassuring to know that Merit has our back every step of the way. Thank you, greatly appreciated!

Merit services our team and are a dream partner to have in the IT Space! Highly Recommend!

I had a fantastic experience with MERIT Solutions tech support. They were incredibly responsive and knowledgeable. They ALWAYS quickly resolve my issues and provide clear explanations throughout the process. I highly recommend their services.

Merit 2.0 monitoring systems at their best! We did not realize we had a memory issue with one of our laptops. Through the monitoring that Merit performs they were able to identify a memory problem and resolve it quickly without any issues.

MERIT always provides the best IT support. Any issues that arise, they are on it quickly and efficiently. Very professional as well!